I’m trying to activate my SIM card but it says I’m already activated

Crystal
Crystal Posts: 2 ✭✭
edited October 2023 in My Mobile
Sim number is ******

Best Answer

  • Whizz
    Whizz Posts: 22,582 admin
    Answer ✓

    Hello @Crystal,

    Thank you for describing your request to us.

    I have verified your account and you have to contact us via chat so we can try the Fizz SIM card change on our end.

    You need real-time assistance, so please use the chat bubble located in the lower right-hand corner of the Solution Hub pages and choose the chat option. If you have trouble finding it, click on the following link (with an incognito window ctrl+shift+n), and the chat bubble will appear within 15-20 seconds: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do.

    I hope you have a pleasant day!

    -Mihai

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