I ordered 3 SIM cards for my family members and was charged for 3 but only 1 SIM card shipped.

Jeff98

How do I get my other 2 SIM cards

Jess_i88b6

It seems to be a recurrent problem

You need to contact the support to get refund it or send it again

If you need a referral code, in order to receive 25$, you can pick mine it is after jess_ or pick one from here https://forum.fizz.ca/en/discussion/2198337/this-is-the-place-for-your-referral-codes-here-and-only-here, this is for your first plan.

If you can open 3 different account and activate a plan to each one, using the referral code or your previous plan in this way you will get 125$ at your 2nd month.

You can chat in direct

• Sign into your account

• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

• Choose the option 💬 chat

• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Or by private message on Facebook: https://www.facebook.com/fizzca/

Whizz

Hello Jeff98,

I just verified the situation on your account and I noticed that you were already in contact with our customer service representatives, and you managed to find a solution together. Please keep in touch with them and the situation will surely get resolved. 

Cheers!
-Sergiu