Hello! Need help

Bestla
Bestla Posts: 6 ✭✭
edited May 16 in My Mobile

Hello, I got my SIM activated with a new number but there no signal no network nothing at all.

Is there anything that I can do to fix?

Best Answer

  • elena code xzi4t
    elena code xzi4t Posts: 8,271 ✭✭
    edited May 16 Answer ✓

    hi

    Did you received the email saying that your plan was active?

    Try to put in airplane mode for couples of seconds, or reboot the phone

    You can always contact the support, https://fizz.ca/en/support , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

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