iMessage won’t activate

Hi, iMessage will not activate with my Fizz number. If I insert another SIM my iPhone asks me to update carrier settings and works fine. My Fizz SIM when re-inserted doesn’t prompt me to update carrier settings, and under the “my number” section in the Phone settings, it’s blank. Additionally, my number isn’t shown under iMessage settings.
Answers
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PF_Ref_D2U9A 🌈🎁 Here's my Fizz referral code. Thanks! 😊 ▶ D2U9A ◀ Voici mon code de référence. Merci! 😊🎁🌈Posts: 2,883
Hi
Did you just sign-up? Perhaps your SIM isn't fully activated yet. It can take up to 2 hours.
Did you port your number from another provider?
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PF_Ref_D2U9A 🌈🎁 Here's my Fizz referral code. Thanks! 😊 ▶ D2U9A ◀ Voici mon code de référence. Merci! 😊🎁🌈Posts: 2,883
If the problem continues, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
They will surely be able to help you.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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Hey, no I've been with Fizz for quite a while now. Had to reset my phone and it's since then. Thank you for the link to the support chat, I will try that now.
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PF_Ref_D2U9A 🌈🎁 Here's my Fizz referral code. Thanks! 😊 ▶ D2U9A ◀ Voici mon code de référence. Merci! 😊🎁🌈Posts: 2,883
I suggest to check your Fizz account to ensure your plan is active.
You can also test your Fizz SIM card on another device to see if there is any service issue.
Hope you get it working!
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I sorted it! Turns out Fizz wasn't the problem (I think).
I had to borrow another iPhone, reset it, set it up with my Apple ID but not restore from a backup.
Go through the setup, and the iMessage activated with my number, and then I got a prompt on MY iPhone that a new number was added to iMessage!
What a hassle
Edit: I spoke to soon. As soon as I factory reset the other iPhone, iMessage removed my number from it. I guess I'll have to factory reset my phone, and then set it up again brand new, without using an iCloud backup.
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PF_Ref_D2U9A 🌈🎁 Here's my Fizz referral code. Thanks! 😊 ▶ D2U9A ◀ Voici mon code de référence. Merci! 😊🎁🌈Posts: 2,883
Glad it works!
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