Can’t change rogers number to fizz

Yuliiatemnyk

All did all by instruction. Registered, everything was done, last step was to push “save”. And then it was downloading for hours. It didn’t save until now. I tried many many times. I changed phone and again tried. Still no result. What I did wrong? How to check?

Jess_i88b6

Hi @Yuliiatemnyk

Check if you have ad blocker activate in your browser, try to use a different browser in incognito mode.

When you do the porting, remember to use a referral code in order to be able to receive the 25$ at your 2e payment. If you don't know any one that can give you a referral code, you can pick mine it is after the _ on my alias or pick one here https://forum.fizz.ca/en/discussion/2198337/this-is-the-place-for-your-referral-codes-here-and-only-here

You can chat in direct

• Sign into your account

• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

• Choose the option 💬 chat

• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Or by private message on Facebook: https://www.facebook.com/fizzca/

Sébastien code ZXEL1

maybe go into private mode clear cache or change browser

if it persists contact the green bubble support at the bottom right https://fizz.ca/en/support

Ivaylo_Code_W6WLS

I would definitely say you should try to contact support theremost likely going to be able to help you.