Can’t make a call even if I have enough money in my wallet

Clrbrnd

Hi, I just can’t make any call even if I have plenty money in my Fizz wallet so i just don’t understand what’s happening right now. It usually works well…

thanks!

Whizz

Hello Clrbrnd  , 

Sorry to hear about the issue.

There is a slight situation that is known with the wallet funds and we apologize for the inconvenience.

To address the situation, I`ve escalated a ticket to our technical team for further investigation.

We will contact you back via e-mail in the shortest time possible once we receive their feedback.

Apologies for the inconvenience caused.

You can also track the ticket status via My settings - My tickets, to also have a view on its progress.

Thank you for your understanding.
Have a good one,
-Raul