Can’t make a call even if I have enough money in my wallet

Clrbrnd Posts: 1 ✭✭
edited August 16 in My Mobile

Hi, I just can’t make any call even if I have plenty money in my Fizz wallet so i just don’t understand what’s happening right now. It usually works well…



  • Whizz
    Whizz Posts: 17,911 admin

    Hello Clrbrnd  , 

    Sorry to hear about the issue.

    There is a slight situation that is known with the wallet funds and we apologize for the inconvenience.

    To address the situation, I`ve escalated a ticket to our technical team for further investigation.

    We will contact you back via e-mail in the shortest time possible once we receive their feedback.

    Apologies for the inconvenience caused.

    You can also track the ticket status via My settings - My tickets, to also have a view on its progress.

    Thank you for your understanding.
    Have a good one,

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