cannot activate new sim card, existing customer

Tania F. #734
Tania F. #734 Posts: 4 ✭✭
edited August 2023 in My Mobile

hi, I am an existing customer and I had to replace my cracked phone so I also got a new sim card. I keep trying to activate it, and I receive an error message advising me to activate it through the chat but nothing works. I dont know why, This isnt the first time I get a new sim card and this has never happened.... what can be done..thank you

Answers

This discussion has been closed.