Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Can’t receive text messages, but I can send them.Can’t receive text messages, but I can send them -
Did not receive the SIM card?Hi I ordered my SIM card on 3rd, Jan. 2023 but didn’t receive yet. Order # 7087587522 date 03.01.2…
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eSIM support for 2023?Hello, I would like to get an eSIM for a second line with fizz, any updates you could share on when…
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Received fraud texto after sharing my phone number to a person impersonating my bossHi, I just share my phone number to a person I though was my boss but was a fraud. What do I do?
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Why can’t I access my voicemail?Hello, I have visual voicemail and I’m currently out of the country. I am in the USA. I have a data…
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Child all grown upSo I read the article https://fizz.ca/en/faq/it-possible-transfer-my-plan-another-account But the f…
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I have setup two plans with 2 different numbers in error.Because of this error, I cannot logout of my wife's account. Can you please help me to fix this. I…
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spam callsI keep receiving scam text messaging following a call every hour at on the dot like 1 am, 2 am 3 a…
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Setting up mobile data (APN) on Phosh / Pinephone / PostmarketOSI'm not specifically using the Pinephone, but a Moto G4 Play with PostmarketOS and Phosh. It's basi…
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Not delivered sim cardI have ordered my sim card and now it says "It is delivered.". However, I do not have it …
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Managing plan price changeHi, I change my mobile phone plan from $45/15 GB to $45/20 GB during black friday But I check my pl…
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When is the end day of referal bonus 100$ that started in December 2022Hi, I got an email from Fizz about new referal bonus 100$ on december 21, 2023. My family member o…
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upgradehow can I upgrade with points quickly
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Activation and transferI tried to activate yesterday and provided my IMEI code and phone number and did the transfer reque…
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Can I used the ordered sim card for another number?Hello, my husband and I, we are both using Fizz Mobile. He lost his sim card. Yesterday, he ordered…
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Is Fizz plan increased ?Is Fizz plan increased?
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How to track sim card shipping?I have ordered my sim card, but not able to track where it is. Is there a way to check on Fizz acco…
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Can we use the ordered sim card for another number?Hello, my husband and I, we are both using Fizz Mobile. He lost his sim card. Yesterday, he ordered…
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One day after the activation, i have no signal on my phoneThe activation is completed. The transfer number was complete. But i have no signal and i don't kno…
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VoLTE and VoWiFi in the US?Hi: I understand Fizz is finally rolling out VoLTE for new users. And that this will allow the serv…
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Did you get the badge called "HERO" ?Seems like I am a Hero now based on the new badge received. Did you get one? If not, is it time to …
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canada usa packageI have change my cell for canada usa package but I am still in canada and I can't call my home phon…
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Not getting all Group SMS messagesThis issue is still ongoing. It has not been resolved. and it is not an RCS issue. It's been workin…
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Please work improving the Fizz App, its very slow and non-user friendlyCant find where to post feedback..... Was trying to add minutes and took me about 5 mins to finally… -
Can I modify my mobile plan while I pay for a phone with PayBright ?Hello everyone ! I'd like to order a new SIM card and a new phone so I could pay 15$/month for 24 m…
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