Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Unable to access travel add onsThe travel add on page is not displaying anything, I simply get an infinite loading symbol. Screens… -
Models that are compatible with the canada usa planIs the UMIDIGI F3S phone compatible to use with the (Canada and USA )plan you are offering?
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Reduced data speed after usageHi! I'm considering switching to Fizz Mobile from Chatr, but I like how they have cheap plans with …
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Emergency Alert in QuebecDoes anyone know how to turn off the sound when there’s an emergency alert. It gets very loud and s… -
I am currently in USA and I am not able to make calls to USAHello, I just switched to Fizz 2 weeks ago, and I am currently in the USA. When trying to make call…
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privacy issuesHello, I would like to know if my calls are forwarded to another fizz phone number
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referral codeHello! Is there a place where I can put my referral code so soon-to-be fizz members can use it? Th…
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Is it possible to give data to another plan in the same account?Hi, I'm wondering if it is possible to give data to another phone from the same account. The diffe…
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Incoming and Outgoing Call problem!From my Sim, there are incoming and outgoing call problems! if someone calls to me, it shows them t…
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How do I resolve "there are no more phone numbers available in your area"I bought a Fizz sim card and plan to activate it however it keeps coming up with this issue. What c…
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Invalid IMEI errorIm unable to activate. I get this error: The IMEI you provided is incorrect We are unable to trans…
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require SIM cardI missed your email sent me September for the SIM card changing, if I can change now? I need 3 sim …
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Plan to buy Can-Usa for 3 mo travel. Will full phone features work like in quebec?What do I need to do on my 5G phone to get full roaming service in US? Upgrade to a New SIM card? …
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Shortcodes do not seem to work with FizzCanadian Tire bank sends SMS notifications in case of a suspicious transactions. I was unable to co…
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allow user to transfer their numberI have mutipe phones under my account in Fizz. I want to allow just one user to transfer their num…
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Toronto, OntarioI live in in Toronto, Ontario. Can I subscribe to Fizz.
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My new SIM card is not working- no text or calls. Please helpI have installed the new SIM card yet it’s not working to text or call
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Is it possible to get credited for international add-ons that do not function?Bought data and calls add-ons for Mexico, but neither working with AT&T local provider. I read …
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Unable to reply TD fraud alertHi there, I’ve been a fizz user for 2 or 3 years. My plan doesn’t include text but I can use my wal…
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Travel to Asian countryDear, I have plan visit the Asian country as Vietnam, Thailand, Singapore. I want to know my phone …
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How long do data roaming add-ons last?I bought some US data for a trip back in September but didn't use it all. Now I'm going to the US a…
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Can leftover roaming data be used back in Canada once the trip is over?I'm trying to figure out how big of a data add-on to get for an upcoming trip. If I end up with som…
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Is there a voicemail recording time limit?On average I spend 0-10 minutes on the phone monthly so I was thinking about changing my plan from … -
My SIM is activated but won’t accept payment from my credit cardDesperately wanting to get this fixed, have also tried my partners credit card (his is Canadian) an…
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