Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Change my sim cardI want to change my sim card because my phone was stollen -
Data updatesHello, It has been two months singe MY data didn’t update. It is supposed to add 5g every month, b…
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I need to speak with an agent about a payment/refferall bonusHello I got the email to confirm that I received my referral bonus but when I click on the get my c…
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PaymentMy payment is due on the 30 and wanted to know how to make a payment arrangements for the 1, withou…
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Ordered the new VoLTE SIM cards in August 2022 still have not received.Ordered the new VoLTE SIM cards in August 2022 still have not received for either of my phone accou… -
Reposting as the discussion was "closed" without anything being resolved.Keep getting the message to "sign into network" and can't access data, despite having 2 g…
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How to transfer the number which started by 226?since I am living here in Quebec?i don’t have anyHello How to transfer the number which started by 226?since I am living here in Quebec?i don’t have…
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Data Roller overI have lots of mobil data remaining this months like 25gb. Can I change my data plan to 0 gb for n…
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After how many days will my plan/ phone number be completely gone?Hello, let’s say I don’t make a payment to my plan, i am aware that my plan will be suspended for …
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Can we hibernate or hold service for a month?How to pause/hold the service at no cost while out of country for a period of one month or one cycl…
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When can I get more upgradeWill the upgrade grow up after the level increases?
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Can't access data, getting message "sign into network"Keep getting the message to "sign into network" and can't access data, despite having 2 g…
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My network is not working. Can’t receive or send messages. Can’t call or receive callsMy network is not working. Can’t receive or send messages. Can’t call or receive calls
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SIM card number not validthe pin number on the new SIM card is not taken, No valid
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3 SIM cards... but for which phone?Hello All! Received today the 4 VOLTE SIM cards ordered for the 4 plans/phones the family have. Wit…
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New Sim cardsMy wife received an email about changing her SIM card. I didn’t get mines. How about everyone else? -
Mobile internetI have an iPhone 11 did the update change the carrier but still not having any internet since 3 mou…
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New fizz sim cardGood afternoon I received a new sim card (I was sent an email saying that I have to order a new …
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Activation pendingHello I actiavted my new SIM since 24h but it is still pending. Is it normal please?
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Did anyone receive their voLTE sim card ordered in August?Hi everyone, I ordered my voLTE sim card August 17 I didn't receive it yet, I was wondering for th… -
What’s the new SIM card doing different?How is the new SIM card different from the older one?
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I can’t pay my late payment on the app?Who do I do this my wifi is cut off?
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Data consumptionHey guys, I downloaded an app on my phone to follow my data consumption. Problen is there is a d…
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Test the Fizz networkHi, i'm currently with Koodo and the network reception is really bad at my home. I only get 1 bar. …
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