Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
-
My number is invalid when I fill out the form on the Quebec Immigration websiteI transfered my number from CMLink to Fizz and my number is working good (CMLink has discontinued i… -
I’ve been over paying for 8 months I’d like to speak to someone and deactivate my accountI’ve been with fizz for 6 months on a 50 dollar plan I just noticed I’ve been getting charged 90 do…
-
EligibilityHi i am looking to change providers and would like to know if im eligible to switch with you guys
-
Quebec partnersIf I pay for a Quebec Plan but I am going to be in a region for 2 months where it shows on the map …
-
Modem issue since movingHello i do have an issue with my modem I just move to a different adress a technician came but the…
-
Can anyone send me data or data perk?I ran out of data and I had one perk left but when I go to use it it says there’s an error and pret…
-
Travel tipsHello, I have a package that only covers Quebec, but I am going for a month in Vancouver. I saw tha…
-
Text messages are being sent multiple timesSlthough i sent a text message successfully once the system keeps resending it to the recipient. My…
-
Internet not workingIt seems like i am receiving internet but my wifi and even my computer plugged in directly cannot f…
-
Transferring my numberI received an email telling me my IMEI number is incorrect, but it matches the one I got. Please he…
-
How to gift data?Hi there, I am trying to add new user to gift data but when I click on "gift -> add user yo…
-
Unlock a new sim cardI received my new sim card, I can't unlock it after inserted in my phone. What should I do?
-
Can I make and receive calls if traveling in China? Thank you very much.Can I make and receive calls if traveling in China?
-
how to get replacement VoLTE sim ASAP?Fizz has advised that 3G sim card holders will be invited to order a free replacement VoLTE sim car… -
Travel add-onHi! I just bought a travel add-on to United States and I would like to know how to used it when I w…
-
Comment obtenir une carte simComment obtenir une carte sim
-
How can I activate sim card, multiple credit and debit cards are declined?I tried visa, mastercard, visa debit, prepaid cards and nothing works, I want to activate the sim c…
-
Is Fizz Customer / Tech support really this horrible??My monthly reset bugged. 12 days ago. 0 data since. Getting freaking tired of this bullshit. Two we…
-
PaymentI paid my payment and than 2 hours now and still no line
-
don't find my chanced numberdon't find my chanced number
-
Can I do something about call drops problem? They happened 2-3 time per dayCan I do something about call drops problem? They happened 2-3 time per day
-
Incoming International calls. Will I get charged for Incoming from USA?I live in Quebec and I only have Quebec Coverage for calls. If my friend from USA calls me, will I …
-
Perks and Upgrades for a 2nd cellphone plan under the same userHi, I don't seem to be able to add perks or upgrades to a 2nd cellphone plan under the same user. I…
-
Cause USA 3G networks shutdown soon.... is VoLTE Fizz coming soon ?Read a few things about the US 3G networks shutdown this year Plan Ahead for Phase Out of 3G Cell… -
US - pay as you goHello, I am interested in signing up to the Mobile plan, mainly because they offer service for the … -
Wi-Fi calling with FizzHi guys, My friend from other carrier has an option to do Wi-Fi calling instead of roaming when tr…
-
Getting an error on the "Replace your SIM card" page of "Activate your SIM card"Hello, I'm trying to activate a new SIM card for my account but I get an error halfway through. I …
-
Network dropping frequentlyHi, My network has been dropping frequently ever since I signed up. I have tried turning on automat…
-
Unable to add interprovincial call in my planHi, I want to add interprovincial call in my plan, but I can't find it in "available adds-on&q…
-
Error when i try to add an upgrade rewardHi when i select my upgrade (250mb) in my rewards it keep saying there was an error please try agai…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.