Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Heeeeelp meI NEED HELP. IT’S SO HARD TO GET HELP HERE. CAN SOMEONE HELP ME PLEEEEEEEASE
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Does watching or listening to voicemail in the visual voicemail count as minutes?Does watching or listening to voicemail in the visual voicemail count as minutes? I didn't took the…
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SIM CARD BULK ORDERHi there, i need to activate 50 sim cards DAILY, is there any way to get them in Montreal, besides …
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How does data, calling and text work in the US?So I'm traveling to the US on Friday for a few weeks and just added 20$ to my wallet for data, text…
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How do I change the amount of time before unanswered calls go to voicemail?I found this on the Fizz website: But when I follow the instructions, I get a pop-up that says &quo…
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Travel add-onI am trying to find the price and to buy a travel add-on for the UK. But when I put any country und…
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How can I cancel my autopay?I'm trying to cancel my fizz phone plane, so I would like to remove my auto pay.
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Spam text messagesHi, since switching to Fizz, I’m am CONSTANTLY getting spam SMS messages. I thought it was just me… -
Pay as you go - TravelI see under the travel option that I can add a pay as you go amount into my wallet. Online it reads…
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Protect my phone numberGreetings, My previous cellphone provider had an option that required callers to answer a question …
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I have an issue while being on the phone, my phone beeps 3 times then hangs upAlways with the same number while talking with the person, it beeps 3 times then hangs up.
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sim card with old planI lost my phone (and sim card) so I bought a new sim card but I am unable to activate it with my ol…
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Activation pending - no dataGood day my account shows activation pending since 24 hrs. this is a new sim and new activation. …
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Mobile data won't returnI payed my phone bill late and after two hours I got my confirmation of payment and confirmation th…
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I am sending the sticker of my modem with all the code... Its 2nd day of not working.Please activate my internet by today or else cancel my plan and refund my money .
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Unable to call Nigeria (international call)Hello, I would like to make an international call to Nigeria. I live in Quebec Canada. I tried to …
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Motorola Stylus 5GI am trying to buy this phone from Fizz. I can see it under my account, when I am already signed in…
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unable to receive unknown numbersI have for several months can't receive unknown numbers on my phone since removing voicemail. I hav…
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My number is invalid when I fill out the form on the Quebec Immigration websiteI transfered my number from CMLink to Fizz and my number is working good (CMLink has discontinued i…
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I’ve been over paying for 8 months I’d like to speak to someone and deactivate my accountI’ve been with fizz for 6 months on a 50 dollar plan I just noticed I’ve been getting charged 90 do…
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EligibilityHi i am looking to change providers and would like to know if im eligible to switch with you guys
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Quebec partnersIf I pay for a Quebec Plan but I am going to be in a region for 2 months where it shows on the map …
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Modem issue since movingHello i do have an issue with my modem I just move to a different adress a technician came but the…
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Can anyone send me data or data perk?I ran out of data and I had one perk left but when I go to use it it says there’s an error and pret…
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Travel tipsHello, I have a package that only covers Quebec, but I am going for a month in Vancouver. I saw tha…
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Text messages are being sent multiple timesSlthough i sent a text message successfully once the system keeps resending it to the recipient. My…
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Internet not workingIt seems like i am receiving internet but my wifi and even my computer plugged in directly cannot f…
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Transferring my numberI received an email telling me my IMEI number is incorrect, but it matches the one I got. Please he…
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How to gift data?Hi there, I am trying to add new user to gift data but when I click on "gift -> add user yo…
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