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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Which order? Change phone, sim card, sd cardHello, I need to change my sim card for a VoLTE'able one. I also need to upgrade my galaxy A… -
Data usage.Sup everyone, i signed up with Fizz on the 16th of July and my plan is straight up just data. No un…
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Since VoLTE I don't have internet "Sign in to network"Hi everybody, I upgraded my sim car to VoLTE and it seems that everything went well, then I recieve…
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Hassle with replacing Fizz defective sim cardI opened a new phone accout today but I was not able to activate the account because Fizz sim card …
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I cannot use my phone data without wifi.I've changed my phone contract to be with Fizz since one week only and I cannot use internet w…
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Missing SIM card?Hello Fizz! I ordered new SIM card on July 19th. As of August 7th, still haven't received the…
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Fizz cut my all data when I activated 24 unlimited data.Hello. It turned out very badly. I'm on a trip around the Gaspé, I decided to use the gift of …
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Unlimited data for 24 hoursI activated the Unlimited data for 24 hours and i also lost 1.7 Gb of my data during this time why?
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Gifting data doesn't work on the mobile site, only on a PC browser?I noticed that when I tried gifting data through the mobile site—using Chrome on the latest version… -
no more Wallet calls on data only plan, stick to old simsI lost the ability to make calls on my data-only plan, likely due to an "upgrade" to a ne…
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No LTEHi, Today on my phone (Android), I don't seem to have any data. There is no LTE on the status…
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I can’t have my number transferI’m new at fizz and I did a request to transfer my cellphone number from my old supplier to fizz. S…
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Calls not coming inHi everyone, I have a concern... so I joined fizz more or less a week ago, I brought our own phone… -
Screen hypersensibility while chargingWgeb I plug my usb-c charger to charge my phone, my phone screen sensibility is off. I can see it h… -
Phone plan questionif you have a phone plan and a internet plan with fizz. And you decided to remove your phone plan o…
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Québec plan vacation in ontarioHi, I have a plan for Québec coverage. If I go to Ontario am I still able to use my internet gigs?
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Did you enjoy the absolutely amazing deal for Pixel 7 ?Thank you Fizz. Another great surprise. Again, ONLY FIZZ CAN MAKE IT ! Thank you -
Updates on VoLTE migration and certified phoneI just wanted to share that I contacted Fizz customer support to ask if and when I would be migrate… -
Issue with callHey guys, I recently updated my plan (the same one since it got cheaper) but I am now having issues…
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I cannot add new card "limit is reached" and I can not remove any of old - allegedly internetI cannot add new card because "limit is reached" and I can not remove any of old, sometim…
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Process for porting Fizz # to another carrierHello, I've been with Fizz for a few years now. I have moved to the US and I want to keep my C…
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Many issues after activation of VoLTE Sim card?Customer services have been useless frankly. It's been a week, whenever I chat with them, they… -
Calls not coming in?I changed my number a few months ago (went from a 514 to a 438 if that matters) and the last few we… -
Many issues after activation of VoLTE Sim card?Hi there: My phone became useless after I activated the VoLTE Sim card. My calls drop many times d…
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Data NotificationAt the moment, I have set notification for 75,90%. Could 25 and 50% be added. I don't want the…
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