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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Plan coverage and dataHi, I have a plan covering Quebec territory. I am travelling in Nova Scotia and was wondering if my… -
referral bonusHi I received $40 referral bonus but in the past it'll apply to my monthly plan payment. This time …
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Roaming in SpainJust letting you know, I'm in Spain right now since it wasn't clear in the forums. I can receive t…
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I can't make phone calls and tried everything i found on forumsSince today, i can't make phone calls on my Iphone 8. The calls stay stuck on "Calling..."…
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DataCan somebody help me talk to fizz I want to know how I used 10GB of data in 4 days and I have wifi …
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Account id and account pin when porting Fizz phone number to other providerHi, I've tried every combo of account id, imei, 1234, etc as account pin when trying to port my cur…
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Voicemail and phone call quality giving me problemsHi my voicemail won’t activate, and I now need to get my last message or my life may be ruined. (Ur…
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Mobile services (internet, email) not working (Ottawa) (texts coming through)Since yesterday (May 1), my mobile data stopped working (I'm in Ottawa). Have been using Fizz since…
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Bought data roaming addon for Latin America. However data services did not work abroad. Need refundPaid $5 + taxes for data roaming addon (Zone Latin America). However data service did not work at a…
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rolled over data & next month mobile planHi I have 1 gb data this month that I haven't used. I know it'll be rolled over to next month and l…
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Travel Add-ons not substracting dataHi, I have a Quebec plan. I'm now travelling in BC so I bought a 1gig Canada travel add-ons for my …
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Will the Home internet Perks I have on profile work?Hi everyone, I have 2 home internet perks in my profile. I was wondering if I choose to activate a … -
I can't text out!!So last week I changed my number and ever since then I can't text out I can receive texts but I can…
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Porting number from Vonage (VOIP)I read some old posts saying that VOIP numbers can’t be transferred to Fizz. Is that still the case…
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How do we do to call someone i never got my SIM card and I am about to loose my mind hereHow do we do to contact anyone here I never got my SIM card and I am aboute you loose my mind why i…
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bill statementI was billed 64$ ....but on my bill statement it shos only 34$...I need to expense 64$ to my compag…
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Prepaid mobile planHi, My folks are visiting town for a few weeks (end of May~mid June), and I would like to get them …
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Can people still leave me voice messages while I travel abroad?If I have my phone with me outside of Canada or the US, then when people call my number, would they…
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CAN I USE OLD SIM CARD EVEN PHONE NUMBER CANSELD ??can i keep my phone number even I stop the payments , and reopen 6 months later ?? if not, ca…
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Data roaming - does it ever work?I purchased a 1GB data roaming package so that I could have minimal connectivity in England. The p…
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Bill view in Transaction History is not showing all items.Hi When I open any of my current bills, it's not showing all items on the Bill. Amount Billed is 3…
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my last receipt does not match the amount I was charged. How can I get a new correct receipt?It shows I was charged 7$ when I was charged more. I need a receipt as a proof
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Do I need to turn on my roaming?Hi I am think of road trip to PEI, and I have Canada plan now. I like to know that when I am drive…
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I cannot access my voicemail. It says it does not recognize my phone number.I am subscribed to voice messaging! I do not understand why it says that it does not recognize my p…
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Perks not wroking without a data planI have an active phone plan with no data. I have activated the perk and it says I have 750mb remain…
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My phone number of USIM still wasn't changed.I changed my number last year. Currently I can use the new number that has been changed. However, i…
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MMS photos too large?Wife has new fizz service and a new iPhone Se. She can't receive text message photos. ? She rece…
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Can't acces my VoicemailIf I hold 1 it does direct me to the voicemail, the annoying part is that it gets me to call failed…
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Why is my data not working?I was out of the country and on arrival my data hasn't been working. I've reset my phone, made sure…Answered ✓ Closed camilia L. #36901 41 views 4 comments 0 points Most recent by Clive_ref_code_73TF9
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