Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Do i have to change the card SIM to a new one?When we transfer of number, do we need a new card SIM or we can use the same ? Cause mine actually … -
Activation PendingHi team, I bought my sim card and activated on Sunday Apr 17th but still showing as pending activa… -
Internet abroadSo, the situation is: I have Fizz line without data (only calls and messages) Im going for a vacati…
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How long in advance do I need to change my plan?I wanted to change my plan but it blocked me from doing so since I think it’s too close to the end …
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Loss of upgrades and perks when cancelling a second plan in account?Hello Fizz, I wanted to clarify what would happen to my existing upgrades, perks, and points if I w…
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voice-mail notification but empty inboxHello, My Samsung Galaxy A32 has had a "new voicemail" alerting notification for weeks bu…
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Travel add-on has no "BUY" buttonWhen I try to buy a travel add-on I just go round in circles. There is no "BUY" option an…
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Visual Voicemail Alert NotificationThe visual voicemail on my android phone (S10e) has only worked for a few days since the beginning.…
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Problem with voice mail activationHi I couldn't activate my voice mail. After choosing a 4-digit password, the message appears: "…
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2nd time SIM card that showed delivered but it hasn’t been delivered.1st one I gave up but I don’t wanna keep wasting money like this. Do you have a refund program or a…
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1 gb perk - cannot use itI have three phone numbers in my account (3 plans), all with 1GB data monthly. All are active and i…
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US roamingHello, What network do we use for roaming in US? Is a 3G/4G/5G connection ? Thank you
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Other providers are offering a free SIM cardHi, I’d like to make a mobile account to go with my internet but I don’t want to pay 15$. Any way a…
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Why am I seeing - Can't send message with Fizz - error 38For several days now, I have been able to receive texts but not send them. When I try, I get "…
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my new SIM card isn’t working After activationmy new SIM card isn’t working After activation
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SMSC is configuration issueHi Earlier this evening all of sudden I couldn't send out any text. Then it worked again shortly a…
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How can I call Canada / Quebec from abroadI have purchased a "France Adds on" and some data - but none of the +1 514 ??? ???? cal…
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Follow Up For: Data Plan Sharing In Between Two Users.Good day, I wasn’t done with that thread: https://forum.fizz.ca/en/discussion/2631872/data-plan-sha… -
SIM deliveryI bought 2 SIM cards, but they weren't delivered because of the lack of a suite address. What can I…
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I do not receive SMS from institutions/companies/appsI subscribed for a plan including unlimited texts in Canada. I have an account on Gemini but I'm lo…
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How do i chat to someone from fizz!!!!Now! How do i chat to get help!!! Its not obvious! So frustrating
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Have a Pixel 3 with Fizz, getting iPhone 13, need new sim?Hi, as title says: Have a Pixel 3 I'm using with Fizz Want to get an iPhone 13 During the checkout …
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Unable to use 5x1GB perks if gifted.This is not the same as previous behaviour. I gifted a single 1GB Perk from one account to another.… -
SIM not deliveredI bought 2 SIM cards, but they weren't delivered because of the lack of a suite address. Now it loo…
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If I change coverage to Canada-USA, for a month instead of travel Add onHi, I'll be traveling to the USA next month. I have a Canada coverage plan only. I have plenty of d…
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Data Plan Sharing In Between Two Users.Hello, If I’d create another user on my Fizz account, is that user will be able to use the same dat…
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Travelling to USAHi, I am traveling to Newyork this month and am not able to buy an add-on for the USA. Please help
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How do i fix my error where im trying to apply my 5 gb?it says there has been a error try again later
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