Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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How to gift data?Hi there, I am trying to add new user to gift data but when I click on "gift -> add user yo…
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Unlock a new sim cardI received my new sim card, I can't unlock it after inserted in my phone. What should I do?
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Can I make and receive calls if traveling in China? Thank you very much.Can I make and receive calls if traveling in China?
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how to get replacement VoLTE sim ASAP?Fizz has advised that 3G sim card holders will be invited to order a free replacement VoLTE sim car…
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Travel add-onHi! I just bought a travel add-on to United States and I would like to know how to used it when I w…
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Comment obtenir une carte simComment obtenir une carte sim
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How can I activate sim card, multiple credit and debit cards are declined?I tried visa, mastercard, visa debit, prepaid cards and nothing works, I want to activate the sim c…
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Is Fizz Customer / Tech support really this horrible??My monthly reset bugged. 12 days ago. 0 data since. Getting freaking tired of this bullshit. Two we…
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PaymentI paid my payment and than 2 hours now and still no line
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don't find my chanced numberdon't find my chanced number
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Can I do something about call drops problem? They happened 2-3 time per dayCan I do something about call drops problem? They happened 2-3 time per day
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Incoming International calls. Will I get charged for Incoming from USA?I live in Quebec and I only have Quebec Coverage for calls. If my friend from USA calls me, will I …
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Perks and Upgrades for a 2nd cellphone plan under the same userHi, I don't seem to be able to add perks or upgrades to a 2nd cellphone plan under the same user. I…
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Cause USA 3G networks shutdown soon.... is VoLTE Fizz coming soon ?Read a few things about the US 3G networks shutdown this year Plan Ahead for Phase Out of 3G Cell…
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US - pay as you goHello, I am interested in signing up to the Mobile plan, mainly because they offer service for the …
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Wi-Fi calling with FizzHi guys, My friend from other carrier has an option to do Wi-Fi calling instead of roaming when tr…
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Getting an error on the "Replace your SIM card" page of "Activate your SIM card"Hello, I'm trying to activate a new SIM card for my account but I get an error halfway through. I …
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Network dropping frequentlyHi, My network has been dropping frequently ever since I signed up. I have tried turning on automat…
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Unable to add interprovincial call in my planHi, I want to add interprovincial call in my plan, but I can't find it in "available adds-on&q…
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Error when i try to add an upgrade rewardHi when i select my upgrade (250mb) in my rewards it keep saying there was an error please try agai…
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Mrs. Terry L. G. I did not receive my Sim card. What do I have to do to get it?I did not receive my Sim card. What do I do?
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After having paid the mobile plan for 3 days I still cannot use data or make a phone call?Hello, I see my profile is still in Activation Pending status and I cannot make a phone call or re…
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Having trouble with group textsHi all, On iphone and I seem to be missing some texts sent within groups that used to work just fi…
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I haven’t received my SIM card but my delivery is flagged as delivered...I first tried to buy a SIM card using the map fizz makes available in the website, but after 5 stor…
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Delayed text messagesFor some reason my incoming and outgoing text messages are coming and going with delays (not all bu…
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Hey I lost my cell phone this past week.How do I put my old plan and my old number on my new sim card
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Text messages delayed receiptAnybody else receiving duplicate text messages 2-3 days later?
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Activation PendingHi Phone Appears as "Activation Pending" even though I am able to make and receive calls
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SIM card not working at allI activated and got the number and the plan and paid for everything I choose the network on my phon…
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