Hello abutmir,I am sorry for the situation encountered,I have verified your account and I can see that you have contacted us in private.The issue was resolved there. The number you encountered the issue with was being used in an area where the service was mostly provided by our partners. And changing the network manually to Fizz-ext resolved the issue. Also, while you are on Fizz-ext, you need the Roaming option activated as well.If you encounter further issue with your network, please contact us in private to help you.More details here: https://fizz.ca/en/faq/im-travelling-outside-my-coverage-zone-what-are-my-roaming-optionsThank you for your understanding!Have a good day!-Eugen
Maybe you're far from the cell towers? Do you have concrete walls? Is your cell phone damaged? Is the sim card damaged?