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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Travel Add-ons not substracting dataHi, I have a Quebec plan. I'm now travelling in BC so I bought a 1gig Canada travel add-ons for my … -
Will the Home internet Perks I have on profile work?Hi everyone, I have 2 home internet perks in my profile. I was wondering if I choose to activate a … -
I can't text out!!So last week I changed my number and ever since then I can't text out I can receive texts but I can…
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Porting number from Vonage (VOIP)I read some old posts saying that VOIP numbers can’t be transferred to Fizz. Is that still the case…
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How do we do to call someone i never got my SIM card and I am about to loose my mind hereHow do we do to contact anyone here I never got my SIM card and I am aboute you loose my mind why i…
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bill statementI was billed 64$ ....but on my bill statement it shos only 34$...I need to expense 64$ to my compag…
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Prepaid mobile planHi, My folks are visiting town for a few weeks (end of May~mid June), and I would like to get them …
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Can people still leave me voice messages while I travel abroad?If I have my phone with me outside of Canada or the US, then when people call my number, would they…
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CAN I USE OLD SIM CARD EVEN PHONE NUMBER CANSELD ??can i keep my phone number even I stop the payments , and reopen 6 months later ?? if not, ca…
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Data roaming - does it ever work?I purchased a 1GB data roaming package so that I could have minimal connectivity in England. The p…
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Bill view in Transaction History is not showing all items.Hi When I open any of my current bills, it's not showing all items on the Bill. Amount Billed is 3…
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my last receipt does not match the amount I was charged. How can I get a new correct receipt?It shows I was charged 7$ when I was charged more. I need a receipt as a proof
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Do I need to turn on my roaming?Hi I am think of road trip to PEI, and I have Canada plan now. I like to know that when I am drive…
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I cannot access my voicemail. It says it does not recognize my phone number.I am subscribed to voice messaging! I do not understand why it says that it does not recognize my p…
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Perks not wroking without a data planI have an active phone plan with no data. I have activated the perk and it says I have 750mb remain…
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My phone number of USIM still wasn't changed.I changed my number last year. Currently I can use the new number that has been changed. However, i…
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MMS photos too large?Wife has new fizz service and a new iPhone Se. She can't receive text message photos. ? She rece…
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Can't acces my VoicemailIf I hold 1 it does direct me to the voicemail, the annoying part is that it gets me to call failed…
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Why is my data not working?I was out of the country and on arrival my data hasn't been working. I've reset my phone, made sure…Answered ✓ Closed camilia L. #36901 42 views 4 comments 0 points Most recent by Clive_ref_code_73TF9
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Do i have to change the card SIM to a new one?When we transfer of number, do we need a new card SIM or we can use the same ? Cause mine actually … -
Activation PendingHi team, I bought my sim card and activated on Sunday Apr 17th but still showing as pending activa…
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Internet abroadSo, the situation is: I have Fizz line without data (only calls and messages) Im going for a vacati…
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How long in advance do I need to change my plan?I wanted to change my plan but it blocked me from doing so since I think it’s too close to the end …
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Loss of upgrades and perks when cancelling a second plan in account?Hello Fizz, I wanted to clarify what would happen to my existing upgrades, perks, and points if I w…
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voice-mail notification but empty inboxHello, My Samsung Galaxy A32 has had a "new voicemail" alerting notification for weeks bu…
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Travel add-on has no "BUY" buttonWhen I try to buy a travel add-on I just go round in circles. There is no "BUY" option an…
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Visual Voicemail Alert NotificationThe visual voicemail on my android phone (S10e) has only worked for a few days since the beginning.…
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Problem with voice mail activationHi I couldn't activate my voice mail. After choosing a 4-digit password, the message appears: "…
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2nd time SIM card that showed delivered but it hasn’t been delivered.1st one I gave up but I don’t wanna keep wasting money like this. Do you have a refund program or a…
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