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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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International text messagesI am unable to receive international text messages. Is there a way to activate or buy add ons in or… -
I'm not able to transfer my number to Koodo, says Fizz is asking for 12 digit account numberHi there, trying to switch to Koodo and I used my IMEI initially however Fizz is claiming that it's…
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VoLTE Sim CardsHello, i have received an email from Fizz asking me to upgrade my Sim cards to the new VoLTE ones. …
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Problems with activating the SIM cardHello, I am trying to activate my sim card and transfer my old phone number. However, my old phone …
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trying to set up a payment but connection doesn't worktrying to set up a payment but connection doesn't work
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Fizz SIM card deliveryHello, it will be 3 weeks tomorrow since I ordered my FREE VoLTE compatible SIM card and I don’t ha…
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Ticket 19**** how do I contact fizz support to switch my SIM card?Received email to contact to switch SIM card on my phone
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I want to chat with a real human at Fizz to solve a problem that the forum doesn't solve.I want to chat with a real human at Fizz to solve a problem that the forum doesn't solve. Fizz says…
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Why do I need an add-on for a 1-800 number?Why do I need an add-on to make a 1-800 number? How do I know how much of an add-on I need? Does …
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I want to contact supportMy line was paid on the 13th of September and my line never reactivated. When I check my account I …
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Ordered free VoLTE compatible SIM card, but hasn't shown upOrdered it over 3 weeks ago and hasn't arrived in the mailbox. How to confirm it was sent or get ne…
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voice message via text messagesHi all,.. I'm new here,.. I was receiving my voice messages to my texto ...not written..but like a…
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Did not reveive free VoLTE sim cards for my phones its been over 2 weeks.Did not receive free VoLTE sim cards for my phones its been over 2 weeks.... what should i do? -
BillingHello, I have 3 cell phones 1 with gigs and 2 without, the 2 without are the same exact plan but I'…
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USA - travel add on - making callsHello, The Canada+USA plan no longer includes calls or texts in the USA. I understand that. However…
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Ordered a SIM card on 08/26, never received it.As stated above, it was ordered on Aug 26, but I have yet to receive it. I did read here that it c…
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Quebec plan traveling out of ProvinceHello I have a Quebec plan and I want to travel out of province (within Canada) for a couple days, …
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Comment arrêter mon service téléphonique pour une période?Comment arrêter mon service téléphonique pour une période?
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Data giftingIf i need data , is there a way my friend can gift me some ?
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New sim never arrivedHello, I recently ordered the new sim they said was going to replace the old one. I ordered it like…
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Bug in order - Free VoLTE sim cardHello, I ordered a month ago a new sim card using the "Free new VoLTE sim card" link that…
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Will the old sim card stop working after 9.15?I ordered the new volte card more than 2 weeks ago but it never arrived. I can not find a tracking …
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two days after activation, still no signalMy sim doesn't have signal. I tried to call the phone number and it said it doesn't exist. The acti…
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When will I receive my 2 VoLTE sim cardsI ordered 2 new VoLTE sim cards on August 25th 2022 and I haven't received them yet. When can I exp…
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