Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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is anyone able to send texts? pouvez-vous recevoir des textos?This is so weird and random, but all of a sudden, since 7:30pm, texting seemed to stop working alto… -
Activating a BC number on Fizz networkI have been living in Quebec for 7 years now and been using my BC number no problem on any other ne… -
my account is in good standing but i am still unable to make a callHi , i am unable to make local calls even if my calls are unlimited and my account is in good stand…
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Cannot make or receive calls when mobile data is turned off.I had no problem making or receiving calls with cellular data turned off until recently. The same t…
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Voicemail - no accesWhen I try to acces my voicemail I get a message saying that I have to enter my phone number. When …
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double paymenthi received a mail saying my service will be suspended If I don't make a payment before 29 of march…
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TravelHow long before a trip to US should I buy data & calls?
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Texts don't workHi ! I updated the phone of my mother in law from an old Alcatel to a samsung s8 that was mine and …
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replace simcardHi I just bought a pixle 6 and the simcard that I currently have won't fit this phone. it is a mic…
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What happened to my 4G service?I have had good 4G service in Ottawa since opening my account last year. Yesterday, my android pho…
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Why I can’t receive gifts even tho I added add-on data?I had a plan without data because I didn’t need data anymore until now, but my family couldn’t gift…
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Texts don't work anymore following Phone upgradeAll parameters were verified to be properly
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i added the international call add on but i need it active now. it says active next month.i added the international call option and i want it active immediately and not in a month. how do i…
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I ordered a sim card, but lost. Delivery only sent to main door without condo unit. Resend?I ordered a sim card, but lost. Can Fizz arrange to resend? Item: 1 Fizz SIM card(s)
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I will be in the UK soon. How do I use my mobile there?Does Fizz provide any coverage, roaming etc in the UK?
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Account is reactivated, but data service is not.My account is reactivated, but I can only make phone call. The data service is still disabled. How …
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I can't add add-onsHey, I'm trying to add add-ons to my phone plan for an upcoming trip. When I try to check out it te…
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International TextsAre international texts included or is there a small charge to send texts to Australia and the Phil…
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250mb upgrade will cost me?So i just had an upgrade for 250mb that says will be there for each month. But is it like a gift or…
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My phone can’t make nor receive phone callsNot able to make nor receive phone calls. All bills are paid
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How do I get data if I live inSo a couple months ago I've moved to a small town to study. I've noticed the Fizz EXT thing and it …
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Can't make a payment?Because my automatic payment failed (typo in address on new card) I had to correct the error and ma… -
I was randomly charged $12 three days before my payment cycle and I cannot figure out why.I have not bought any add-ons or extra data. Why was I charged this random amount?
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No new number in my areaHi, I just got my SIM card and I’m trying to activate my plan. However, when I get to the part to c…
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cancel upgradeBonjour/ hello By accident, i asked an upgrade for 250mb data for my cell phone. how to cancel it. …
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See usage on travel add onHello. I bought a travel add on for Mexico. It is working. Is like to see the usage on that travel …
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I want to change my planI want to change my plan
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CoverageIf I pick USA coverage. Does that means I can call USA and Canada from Quebec. And Call USA and Can…
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