Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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The email tells me to apply a 5G sim card for free but the link is not valid.The link says Based on your account information, you are not currently eligible for a $0 Sim Card -
Activation sim cardHi! I activated my SIM card and selected a mobile plan yesterday and at the end I got a message sa…
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my phone is declared not allowedHello, I do not have service on my phone and my phone was declared not allowed by your service prov…
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LTEHello, I went to sleep tonight and when I woke up, all my data was gone... I don't know how that ha…
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Why is phone beeping and hanging after 10 mins of use.Is this a common problem?
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drop calls after 10 minI recently switched to VoLTE sim card. i am now experiencing dropped calls after 10 mins. i call ba…
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Calls get disconnected after exactly 10 minutesMy calls get disconnected after exactly 10 minutes on the line. At the 9:30 mark I hear three beeps…
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Why no data in England???I have a moto g7 play phone and I went to: Sweden Finland Estonia Lithuania Poland Germany Netherla…
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How can I reset my voicemail Pin?I forgot my pin i can’t access my voicemail without my pin
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Cannot submit the order for the FREE, VoLTE compatible SIM cardI have been receiving the emails from Fizz to remind me that 'your SIM card must be changed'. Cli…
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Generic Error when purchasing an add on or SIMWhen I attempt to purchase an add-on or a new SIM I get a generic error when checking out. I have a…
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Unable to call from FranceHello, I have a problem concerning the roaming or international call. Currently in Europe I've bou…
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esim next year?when will videotron and fizz get esim?all the other major carriers like rogers fido bell virgin koo… -
LTE mobile internet off todayMy network for internet is not working on my phone. Could you please advise?
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3 beeps then phone hangsHi, I have made 2 calls today, suddenly I hear 3 beeps then the phone hangs. I read to contact tech…
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Any update for eSim support? (New iPhone 14 unveiled today supports only eSims...)With the new iPhone 14 unveiled today, it seems that it will only supports eSims. So is Fizz finall…
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Your Google login doesn’t workGood afternoon, Your Google login doesn’t work and there is no other way of contacting you guys to …
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I changed my SIM card now all my data is goneI change my sim as I was required by fizz and now all my data is gone ? What’s up with that ?
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Travelling to USA with add-ons which doesn't workHello, I bought add-ons (1 GB) of mobile Internet and it didn't work at all. I checked that my dat…
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Travel add-on: EuropeGood day, we are airline employees and frequently travel to Europe. We ALWAYS bought Europe data ad…
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I want to change my data plan on my accountI want to change my data plan on my account. The only option I have is adding 2gb of LTE data for 2…
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I would like to know if my SIM card is ok for using in the USA . I bought my SIM card in October 21i would like to know if my SIM card bought in October 2021 is ok to use in the USA. I have the Can…
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I bought a travel add on for the US and it’s not workingI can’t figure out how to get it to work and I’ve already read on the forum about similar problems …
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Activation pending_ Transfer my phone numberHi, I have actived my sim card on September 2nd and completed all the steps until "waiting for…
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Not able to transfer fizz # to another companyHi, I have been trying for 2 weeks to have my fizz number transfer with Rogers since Fizz does not…
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