Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Communication in case of an outage?Dear Fizz, So like many people on this forum, I had a service interruption this morning for a few … -
Both phones cannot send or receive callsIm trying to call out, saying I don't have a plan. Brother is calling me, saying my phone number is… -
My data hasn't been workingMy data hasn't been working since this morning It's so uncomfortable. I've used it well so far, but…
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I can’t send or receive text messages (SMS). Why?I recently activated a second mobile plan and device with Fizz, with no minutes or text or data, on…
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SIM CARD never receivedHi, I placed an order for a new SIM card (free of charge) following an email received on Aug 20, g…
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Internet is not working on my phoneI live in Saint-Bruno. Home internet is working but not the mobile network. For at least 2h the mob…
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LTE not workingDear Fizz, My homepage for Fizz is not opening currently and my LTE has stopped working, last I ch…
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How to sign in to Fizz Ext?I am in Toronto, can get sms but not send. Please help
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USA data serviceHi! I am going to the States for a week. last time I put 10$ in my wallet for data, nothing worked.…
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Cannot sent text messages and cannot receive callsLooks like my phone is no longer registered to Fizz as of 8am this morning
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In need for dataHi all, I don't know what happened to my plan but since this morning I couldn't log in to my accoun…
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LTEDoes anyone else have problem with LTE this morning. I did the re-start , did not work.
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DataIm enable to access my data!
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SMS not working on both of my lines this morning. is there an outage?SMS not working on both of my lines this morning. is there an outage?
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i NEED TO TOP UP MY DATA.I CANT LOG IN TO TOP UP MY DATA
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My service is downThe service on my cell phone is not working it is saying I don't have a plan yet I do and it's all …
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You asked me to order a free SIM but it was never deliveredDear Fizz, You asked me to order a free SIM but it was never delivered. As far as I understand, I a…
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Is there an Outage in Montreal, Quebec? I cannot call or text?Is there an Outage in Montreal, Quebec? I cannot call or text?
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SIP connections blocked.When I started using Fizz modem, my SIP phone connected to the router stopped working. I tried disa…
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Unable to make outgoing phone calls“Plan does not allow this phone call.” Seems like many folks in this forum are getting the same iss…
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Sending SMS from abroadHello, Is it possible to send SMS to Canada while in Europe ? If so, what plan do I need to add ? I…
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Does Fizz Even care anymoreLet me explain, I've been with fizz since the beginning, recently I google fizz VOLTE and come acro… -
Do I have to but another sim card?Hello, i had forgotten to pay my bill, so my phone was disconnected. i paid the bill, but it keeps …
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Make a call in USACan I use fizz to make a call in USA with the mobile plane of Canada+US?
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Update plan before new payment cycleHi I would like to update my plan it should take effect immediately. My payment cycle renews in 6 …
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