Why so many Activation Pending problem?

MingHe Posts: 2
This is the first experience of Fizz, why you guy let this happen?


  • Jess_i88b6
    Jess_i88b6 Posts: 9,929 ✭✭


    good question, I will follow this post to see if you will get an answer

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 4,582 ✭✭

    Indeed @Whizz why?

  • Whizz
    Whizz Posts: 17,393 admin

    Hello MingHe,
    Thank you for reaching out. 
    Sorry to hear that your transfer could not be completed right away, however, this does not mean that all activation orders are the same.
    All the activations are different, as some customers can reactivate an old plan,  transfer a number from another provider ( this comes with different situations and demands too), activate a whole new plan and customize the phone number, etc. 
    These processes are usually going smoothly but can be affected by different factors, depending on which route mentioned above you take.
    We cannot guarantee that these processes will always go perfectly, as they are processed by a system, however, we are here for you and we will come to your aid everytime you need us. 
    Have a good one!

  • Ivaylo_Code_W6WLS
    Ivaylo_Code_W6WLS Posts: 351 ✭✭

    That honestly makes a lot of sense