is VoLTE here now?

Xian W.

I got new VoLTE sim card last year, switched and activated on iPhone 12 mini, but till today when I call, it still shows 3G.

Does anyone have VoLTE working on your phone yet?

Jess_i88b6

Hi

Check other your iPhone configuration

1. Go to Settings > Cellular > Cellular Data Options or Settings > Mobile Data.
2. Tap Voice & Data.
   • You may need to tap Enable LTE to see the following options:
     • Off: Turns off LTE
     • Voice & Data: Allows voice calls and cellular data use over LTE
     • Data Only: Allows cellular data use, but not voice calls over LTE
3. Tap LTE if there's no checkmark beside it. 
   • You should see a checkmark beside LTE
4. Tap the VoLTE toggle to turn it on or off.

Otherwise contact the support, they can force the migration

You can chat in direct

• Sign into your account

• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

• Choose the option 💬 chat

• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Or by private message on Facebook: https://www.facebook.com/fizzca/

Xian W.

https://forum.fizz.ca/en/discussion/comment/6738740#Comment_6738740

worked! thank you!