Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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New VoLTE compatible SIM Card never receivedI did order the new SIM card when I received the request from Fizz (before the end of August). I h… -
When I am overseas, can I still make call to Canada or receive call from Canada?Hi there, I'm planning to travel to Vietnam for 1 month but my job requires me to be able to receiv… -
how roaming in USAI traveled in Vermont, New Hampshire, Massachusetts last week. I have 2 phones with new sim card (w…
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Mobile data MexicoI got 250mb $7 data travel - Mexico and it's simply not working at all. No mobile data and I alread…
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Transfer of my number to Fizz from Koodo was unsuccessfulHi, could the Fizz team please connect with me. I tried to press chat, but it didn't load anything…
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Calling USAI have unlimited Canada and USA plan and yet i cannot call to American numbers. Very disappointed.
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Icant receive callsI can manage to make calls but not receive them. I have a unlimited calls plan i dont get it
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network issuesHello, I had a lots of network issues since the end of august, and it is still happening is there i…
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Talk to someone to activate my SIM cardI lost m'y phone and sim card...just but new card And cell..i already have a acount whit fizz so i…
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I paid for us-Canada plan and I can NOT receive or make callsI paid for us-Canada plan and I can receive or make calls
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Need help please looking to setup a new account.1) Good day all, I live in Ontario when I search for my address for mobile cellular it says this a…
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New Sim Card Won’t ActivateI inserted new Sim as required from Fizz and entered code in manage plan. I get a message not reco…
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Free call to iran?why fizz doesn’t have free call to Iran yet? Due to situation on iran Every phone company in canada…
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My LTE does not workWhenever I try to connect to my LTE it says I'm connected but nothing loads. I have mostly used my …
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Rollover not being usedHi everyone, My account says I have no more data to use. However, it still haven't use my rollover …
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Free call iranDue to situation on iran Every phone in canada now has free call to iran why fizz doesn’t have it …
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Refund paymentsHi , one payments pass on my accounts last Friday September 23 and no one came to my house to insta…
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Contacting loved ones in IranHello, I got the international plan for contacting family members in Iran. However, I can't contact…
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Cancel travel-add onHI there, how do I cancel a travel add-on? I wont be going back to Argentina any time soon (not tha…
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My brother can’t gift me data.He sent data to my mother and other people, but he tried with my phone number and my referral code …
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I moved from Chelsea QC to Montreal, how do I switch my number to a local area code?Normally I wouldn’t change but it’s seems there are people who can’t reach me because 873 (what I’m…
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Has Fizz taken any action to waive long distance fees for communication to IRAN?Hello Fizz community Has Fizz taken any action to waive long distance fees for communication to IRA…
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Waiving long distance fees for IRANHello Fizz community Has Fizz taken any action to waive long distance fees for communication to IRA…
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I get spammed in my mailbox 5 times a day by this number 844-531-6977, a spam number I blocked!!!!!I need help. This freaking number calls me 5-10 times a day and CAN leqve messages in my mailbox EV…
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Why is my LTE not working?Hi! I can’t use my LTE since a couple of days and I don’t understand why.
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