Data Roaming Not Working USA

Mark M. #5664
Mark M. #5664 Posts: 3
edited March 6 in My Mobile

I have a Canada/USA coverage plan, however after arriving in the USA today, cellular data is not working for me.

My OS is up to date, I’ve turned off Airplane mode, cellular roaming is enabled in settings, and I even tried restarting my phone with no luck. I need data. Could someone assist?

Best Answer

  • Jessy_ref_i88b6
    Jessy_ref_i88b6 Posts: 3,879
    Answer ✓

    Hi @Mark M. #5664

    Can you try to connect to T-Mobile or ATT network operator? Settings → Operators


    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

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