Fizz has the worst customer service

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philtherad
philtherad Posts: 1 ✭✭
edited March 2023 in My Mobile

opened a support ticket 3 months ago and still no response or updates from them. Their agents just repeat the same damned thing asking to be a bit more patient. What a joke. Still can't transfer my existing number to open a new mobile plan and no one to contact to solve this.

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  • Whizz
    Whizz Posts: 19,104 admin
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    Hello philtherad 
    Thank you for reaching out.

    I just verified your account and I noticed that your case is already in the attention of our specialized team, therefore, please feel free to reach back to them via email if you need more information on this matter. I can assure you that they are capable of handling this situation and they are doing their best to help you out.

    Have a good one!
    -Sergiu

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