Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Cause USA 3G networks shutdown soon.... is VoLTE Fizz coming soon ?Read a few things about the US 3G networks shutdown this year Plan Ahead for Phase Out of 3G Cell… -
US - pay as you goHello, I am interested in signing up to the Mobile plan, mainly because they offer service for the … -
Wi-Fi calling with FizzHi guys, My friend from other carrier has an option to do Wi-Fi calling instead of roaming when tr… -
Getting an error on the "Replace your SIM card" page of "Activate your SIM card"Hello, I'm trying to activate a new SIM card for my account but I get an error halfway through. I …
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Network dropping frequentlyHi, My network has been dropping frequently ever since I signed up. I have tried turning on automat…
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Unable to add interprovincial call in my planHi, I want to add interprovincial call in my plan, but I can't find it in "available adds-on&q…
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Error when i try to add an upgrade rewardHi when i select my upgrade (250mb) in my rewards it keep saying there was an error please try agai…
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Mrs. Terry L. G. I did not receive my Sim card. What do I have to do to get it?I did not receive my Sim card. What do I do?
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After having paid the mobile plan for 3 days I still cannot use data or make a phone call?Hello, I see my profile is still in Activation Pending status and I cannot make a phone call or re…
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Having trouble with group textsHi all, On iphone and I seem to be missing some texts sent within groups that used to work just fi…
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I haven’t received my SIM card but my delivery is flagged as delivered...I first tried to buy a SIM card using the map fizz makes available in the website, but after 5 stor…
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Delayed text messagesFor some reason my incoming and outgoing text messages are coming and going with delays (not all bu…
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Hey I lost my cell phone this past week.How do I put my old plan and my old number on my new sim card
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Text messages delayed receiptAnybody else receiving duplicate text messages 2-3 days later?
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Activation PendingHi Phone Appears as "Activation Pending" even though I am able to make and receive calls
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SIM card not working at allI activated and got the number and the plan and paid for everything I choose the network on my phon…
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I paid the « forfait » on my daughter’s account 2 days ago and the service are not back yet. Why?We did turn off the cell multiple time.
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Data connectivity in VermontHi i was in Burlington,Vermont yesterday and was not able to connect to data at all. I do have a ca…
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Cant fill my free bonus slotI have two add ons available and two lines with empty slots but dont seem to be able to add the dat…
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International calling add-on not workingPurchased this plan for Italy but not working...why?
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No service in Terrebonne Qc?I have no service at my house in Terrebonne. How can I fix this. If i go to another city I have ser…
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Cant make or receive callsHi my coverage is Quebec, im in the US now, i cant make or receive calls, even though i have funds …
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Will i loose my Fizz Account + cellphone Number?I will be 10 months abroad (France), and I don't wanna lose my number (fizz account and points). I …
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I need to pause my monthly subscription from Fizz since I am staying away for a whileIs there a way I can pause my fizz account until I get back?
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Mobile Data is not workingWifi works, Texts work, mms doesnt work, mobile data doesnt work. I have created the APN properly a…
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SIM card deliveryHello, I ordered a SIM card back on the 16th, and on your website, it says the card was delivered t…
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Fizz EXT at homeI moved to a new house. At my new residence, my phone is showing that I am on the Fizz EXT network.…
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DataI am with Fizz since This morning. I listened Spotify for 40 minutes and, surprise! I used 1.9 Go o…
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mobil activationI'm a Fizz internet customer, for my mobil I'm with Videotron. How do I switch my mobil account to…
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