problems downloading wi-fi app

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Fr414
Fr414 Posts: 2 ✭✭

I have tried to install the wi-fi application on my cell phones, but it appears that it is not possible to download it since it is for another version of android. Is there a way to access the Wi-Fi settings, without using the mobile application?

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,037 ✭✭
    edited March 2023 Answer ✓
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    @Fr414

    You can configure all the modem using the web page

    Go to http://192.168.0.1/login.htm

    Enter user: cusadmin and your wifi password


    Go to menu "Wireless" >> "Basic Settings" >> "Guest"

    - Set "Enable Guest Network" on "ON".

    - Enter your desired "Guest Network Name (SSID)" for 2.4 GHz

    and/or "Guest Network Name (SSID) 5G" for 5 GHz.

    - Enter "Guest Network Password". For security purposes, you should use a different password.

    Click on "Save Changes"

Answers

  • Jess_i88b6
    Jess_i88b6 Posts: 13,037 ✭✭
    edited March 2023
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    Hi @Fr414

    some user reported this problem with the google Pixel and android 13

    Can you try to clean the cache ?


    And yes you can use the browser

    • Open an Internet browser and enter 192.168.0.1 in the address bar.
    • Identify yourself using the following login information:
      • Username: cusadmin
      • Password: **enter your Wi-Fi password**


    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

  • Sébastien code ZXEL1
    Sébastien code ZXEL1 Posts: 6,778 ✭✭
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    it seems some android 13 are not able to download it

  • Fr414
    Fr414 Posts: 2 ✭✭
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    @Jessy_ref_i88b6 Do you know if I can also manage users from this option that you indicate, I want to create a guest account but I don't know if I can from this option that you tell me.

  • Whizz
    Whizz Posts: 19,104 admin
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    Hello! 

    It seems that Jessy has provided the steps on enabling the Guest Network from the browser. 
    Even so I'll leave this post open for a while so that if Fr414  has any other questions in regards to how to use the browser page, he can ask them here instead of creating another post. 

    Cheers!
    -Paul 🖖

  • Derr
    Derr Posts: 5,446 ✭✭
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    Ok thank you