Cannot Access Invoices Through Transaction History?

LM1
LM1 Posts: 10 ✭✭
edited September 2023 in My Mobile
Hi All,
I cannot seem to access invoices through "Transaction History" for the last 3 days now, anyone else having this issue?

Answers

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 8,399 ✭✭
    edited September 2023

    It works for me. Try to clear the cookies and cash (reopen the browser after that) or open it in Incognito mode or another browser.

  • LM1
    LM1 Posts: 10 ✭✭
    Have tried 3 different browsers, cleared cache, private / incognito mode, still nothing...the fizz icon is turning when I click on an invoice but nothing happens...
  • LM1
    LM1 Posts: 10 ✭✭
    Have tried 3 different browsers, cleared cache, private / incognito mode, still nothing...the fizz icon is turning but nothing happens.
  • LM1
    LM1 Posts: 10 ✭✭
    Have tried 3 different browsers, cleared cache, private / incognito mode, still nothing...the fizz icon is turning but nothing happens.
  • LM1
    LM1 Posts: 10 ✭✭
    Have tried 3 different browsers, cleared cache, private / incognito mode, still nothing...the fizz icon is turning but nothing happens.> @Andrei_ref_R7VK1 said:
    > It works for me. Try to clear the cookies and cash (reopen the browser after that) or open it in Incognito mode or another browser.
  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 8,399 ✭✭

    @Whizz could you please help?

  • Whizz
    Whizz Posts: 23,465 admin

    Hello LM1  ,

    Sorry to hear about the issue.

    I verified your account and we managed to escalate a ticket to our technical team to address the situation.

    You will contacted back via e-mail in the shortest time possible once we receive their feedback.

    Apologies for the inconvenience caused.

    You can also track the ticket status via My settings - My tickets, to also have a view on its progress.

    Thank you for your understanding.
    Have a good one,
    -Raul

This discussion has been closed.

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