Yesterday and today I cannot make any calls, only text. No one can call me either on Samsung

abutmir
abutmir Posts: 3 ✭✭
edited September 2023 in My Mobile
Why yesterday and today I cannot make any calls, only text. No one can call me either on Samsung phone. When the problem will be fixed?

Answers

  • Whizz
    Whizz Posts: 23,047 admin

    Hello abutmir, 
    We were aware of the fact that a portion of our members were encountering difficulties with their phone's call and text services. The issue has been identified, and our technical team promptly resolved it.
    Fizz apologizes for the inconvenience this may have caused you.
    We kindly request that you restart your phone and assess the functionality, as our technical team has already implemented a solution to rectify this issue.
    If you still encounter issues with your mobile plan after the restart, please contact us via this link: https://fizz.ca/en/contact-us.
    We hope you have a pleasant day!
    -Mihai

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