Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Roaming in Saint-MartinHello, I am travelling in Saint-Martin and I checked Fizz travel add-ons on the page "Travel -… -
How do I transfer apps, settings, downloads, etc. to new iPhoneI have an iPhone 7 on its last legs. I want to get an iPhone SE and transfer everything to it. The…
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Settings updateHi. I received this text message today from Fizz, followed by a notification on my phone to install… -
My plan wasn't changed as requestedHi, I changed my plan on February 15th to include the US and received confirmation that the change …
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Phone doesn't make callsEveryother function (data, text, receiving calls) works but as soon as phone seems to connect to th…
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Can't call anywhereWe have the USA plan, payments are up to date, can't call since yesterday
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I am at Dunedin Florida since this morning at can’t make a call it is disconnect automatically?I will need a answer because I need to fix my phone I steel working and my phone is my tool for wor…
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Paiment was the 3rd Mars passed earlier this monthsHello so I have received an email telling me that my payment method was the 3rd Mars the payment pa…
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Problème livraison SIMDelivery status says i received my SIM on Monday now it’s Wednesday and I still didn’t get it. I gu…
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Anyone else having problems with data and internet?i have a gig of data with my current package which renewed yesterday. I’ve tried restarting my phon…
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Cannot make callsCannot make calls
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ActivationHello, I have a problem with the activation of my plan. I received a message with the number of IME…
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two factor authenticationI am in Quebec and would like to know when they will implement two factor 2FA authentication for ou…
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My fizz SIM card has no internet serviceMy SIM card in some places has no wireless service. It works well when I used my wife's fizz SIM ca…
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Allow us to call free to UkraineWhy you are not allowing us to call free to Ukraine. Other mobile providers took steps. Do it us we…
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My daughter activated the new SIM i ordered and created a new account too fast...She went a bit too fast: is not legal age for payments, how to transfert her newly ordered fizz …
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Billed on two different cardsHello, I got billed on both credit cards on file for 40.20 (the one that expires and my rbc one). …
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Are you suppose to notify previous cell provide that it's been cancelled?I've changed provide to with you. In the instruction it says that you will speak with the previous …
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I have 3 mobile numbers and i whant to renounce at one of them. How do i do it?I have 3 mobile numbers and i whant to renounce at one of them. How do i do it?
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I cant apply my 500mbHello everyone, i am at level 2 and I got 500 mb in my reward but i cant apply it. Accidentally i j…
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Missing 4G Data from the monthly plan.So I have 6G of rollover data but no data from my monthly plan (which is supposed to be 4G per mont…
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Can't make calls in USAGood morning! We are 3 persons in the United States, all android phones, all with the Canada + US …
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My SIM card delivery status indicates "Delivered," but we never received anything.After reading answers from previous similar questions, I understand that this issue can sometimes o…
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Calls not working in USAI've been in the US for just over a week with the Canada+USA plan. All of a sudden this morning I c…
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Data not working, although availableHi everyone, I have been trying to contact Fizz about this issue but I can't get the chat to work a…
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Everybody Please I beg, push Fizz mobile to make free calls to UkraineWe cant reach to our mothers, our brothers who are fighting on the war, our grandparents who terrif…
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How do I set up voice mail?That kind of says it all. I activated my phone and thought I had set up my voice mail, but it does…
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Is it possible to use lucky mobile sim card?I went to buy fizz sim card in Couche Tard. I requested to fizz sim card, but they gave me lucky mo…
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What is contact number for costumer service?Because i want to change my plan for my internet.!
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I need 20 go for the next two weeks. Is there a discount?Hey there! So here's the thing. I just got a new remote job and my internet at home is too awful to…
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