Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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1 gb perk - cannot use itI have three phone numbers in my account (3 plans), all with 1GB data monthly. All are active and i…
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US roamingHello, What network do we use for roaming in US? Is a 3G/4G/5G connection ? Thank you
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Other providers are offering a free SIM cardHi, I’d like to make a mobile account to go with my internet but I don’t want to pay 15$. Any way a…
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Why am I seeing - Can't send message with Fizz - error 38For several days now, I have been able to receive texts but not send them. When I try, I get "…
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my new SIM card isn’t working After activationmy new SIM card isn’t working After activation
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SMSC is configuration issueHi Earlier this evening all of sudden I couldn't send out any text. Then it worked again shortly a…
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How can I call Canada / Quebec from abroadI have purchased a "France Adds on" and some data - but none of the +1 514 ??? ???? cal…
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Follow Up For: Data Plan Sharing In Between Two Users.Good day, I wasn’t done with that thread: https://forum.fizz.ca/en/discussion/2631872/data-plan-sha…
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SIM deliveryI bought 2 SIM cards, but they weren't delivered because of the lack of a suite address. What can I…
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I do not receive SMS from institutions/companies/appsI subscribed for a plan including unlimited texts in Canada. I have an account on Gemini but I'm lo…
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How do i chat to someone from fizz!!!!Now! How do i chat to get help!!! Its not obvious! So frustrating
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Have a Pixel 3 with Fizz, getting iPhone 13, need new sim?Hi, as title says: Have a Pixel 3 I'm using with Fizz Want to get an iPhone 13 During the checkout …
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Unable to use 5x1GB perks if gifted.This is not the same as previous behaviour. I gifted a single 1GB Perk from one account to another.…
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SIM not deliveredI bought 2 SIM cards, but they weren't delivered because of the lack of a suite address. Now it loo…
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If I change coverage to Canada-USA, for a month instead of travel Add onHi, I'll be traveling to the USA next month. I have a Canada coverage plan only. I have plenty of d…
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Data Plan Sharing In Between Two Users.Hello, If I’d create another user on my Fizz account, is that user will be able to use the same dat…
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Travelling to USAHi, I am traveling to Newyork this month and am not able to buy an add-on for the USA. Please help
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How do i fix my error where im trying to apply my 5 gb?it says there has been a error try again later
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I'm trying to reactivate my account, no new phone numbers available?Suspended my account a year ago or so, now trying to get back on. tell me no more available phone n…
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3G in the USAI just came back from a trip to the states and they will be removing the 3g or LTE in a month and i…
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My fizz SIM seems to be blocking data from my travel sim (in france) any ideas how to unblock it?Hello, I got a travel SIM because I am in France and I have a dual SIM phone. The Data on my French…
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How to unsuspend my accountMy credit card expired, so the payment for my account did not go through. As a result the account g…
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No service in USALately, there's no service in the USA with AT&T. Only SMS and Data work. Is there any solution?
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Canada/ USA plan.Hello I have the Canada / USA plan. Can I call into the USA while I’m in Canada and Vice versa. tha…
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Pending Reactivation"Your payment is confirmed, and your plan in the process of being reactivated. Expect at most …
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Mobile plan is suspended but I can't make a payment I click "Payment" but nothing happens..Hi, it seems like there is a little bug within the payment method and process features... I always …
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Are call add-on minutes inclusive of both incoming and outgoing?If I don't add Unlimited Calls in my plan and use a call add-on of 60 mins for 3$ instead, Are thos…
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Travel to CubaHello! I'm seeing the option to buy data blocks, for example 1gb for 5$ to use in Cuba. Can I stoc…
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