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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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My SIM card delivery status indicates "Delivered," but we never received anything.After reading answers from previous similar questions, I understand that this issue can sometimes o… -
Calls not working in USAI've been in the US for just over a week with the Canada+USA plan. All of a sudden this morning I c…
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Data not working, although availableHi everyone, I have been trying to contact Fizz about this issue but I can't get the chat to work a… -
Everybody Please I beg, push Fizz mobile to make free calls to UkraineWe cant reach to our mothers, our brothers who are fighting on the war, our grandparents who terrif…
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How do I set up voice mail?That kind of says it all. I activated my phone and thought I had set up my voice mail, but it does…
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Is it possible to use lucky mobile sim card?I went to buy fizz sim card in Couche Tard. I requested to fizz sim card, but they gave me lucky mo…
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What is contact number for costumer service?Because i want to change my plan for my internet.!
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I need 20 go for the next two weeks. Is there a discount?Hey there! So here's the thing. I just got a new remote job and my internet at home is too awful to…
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Why is my phone saying its busy while someone tries to call?Hello, I have had this issue for a week, and I was wondering how I could fix it? When someone tries…
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I got a notice saying my plan was going from $60 to $55 a month - amount posted is $57 wassup?Ealrier this month I was advised my plan cost was being reduced from $60 to $55 for 120mbps D - 20 …
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Credit card declined for add onHello, i’m trying to pay for an add on with my credit card, but it keeps getting declined. I need h…
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Why my phone keep popping up the same message saying that SIM card activation failed?After my Fizz SIM Card being successfully activated and mobile data and MMS message for my phone se… -
Please tell me my account numberI want to know my account number. My phone number is 514 *******
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Suspended serviceHi, my credit card does work anymore so I cant pay the next month's payment plan and I got a text s…
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unable to add a credit card for paymentMy payment did not go through i wanted to change my credit card and it says that card number is inc…
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I would like to extend my mobile plan to all of Canada before the end of the month. Is it possible?I am soon going on a trip to Ontario but I just realized that my mobile plan only covers Quebec. I …
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Mobile plan deactivated - Still being chargedHi, My plan was deactivated back in fall 2021 and I am still being charged. I don't know where to i…
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How to set smsc on samsung a52?It seems that my smsc number is incorrect. I suspect that I mistyped it at some point. However I …
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What does "Error 0" mean as a reason for being unable to send a text?I'm trying to continue an ongoing text discussion, but now I can't send a text to the other party, …
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Why can’t I access my voicemail ?It asks me to enter my phone number and when I do it says wrong number.Answered ✓ Closed Daniela C. #11347 171 views 2 comments 0 points Most recent by Clive_ref_code_73TF9 -
Transfer to fizz (New activation) & Referral question & Other questionsHello, I have a few questions for Fizz. 1) I currently have a phone number that I put on paused wit…
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Sim never received2 SIM card never received???
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Double chargedI noticed I was charged twice, I can't get anyone on the chat, how can I get this fixed?
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Does "pay as you go" really work?Dear community, I've done a lot of research on the fizz-website and in the discussions, but haven't…
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Closed questions without clear answersHey Admins, Mods, I don't really know who to contact, and if this is out of place, please delete an… -
The payment is confirmed but the service is not reactivatedI failed to pay for my monthly payment so my sevice got suspended. When I changed credit card and p…
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Plan with nothing selected?So I went on the website to play with the prices and realized that when you select nothing(no text …
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Changed planHi! I adjusted my plan a few days ago but it said it would only change the 20th(my start date). Is…
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Voice Roaming in EgyptIs there a voice roaming option for international travel to Egypt? i.e. Receive/make phone calls? I…
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Can I gift data from the perks that i activated or from my upgrades?I've been trying to gift data to my friends since I've recently activated several perks but the mes…
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