Account number

Phuong
Phuong Posts: 1 ✭✭
edited December 2022 in My Mobile

Hi, Im transferring my number to Telus. They were asking for an account number with 12 digits. However fizz account only have 8 digits. what should I do?

Best Answer

  • Whizz
    Whizz Posts: 23,047 admin
    Answer ✓

    Hello Phuong,

    Indeed, Fizz only has an 8 digits account number.
    If necessary you can also use your IMEI.
    You can also find more information about this at point 2 in the following FAQ https://fizz.ca/en/faq/unsubscribe

    I can see that in the meantime you manage to finish the transfer.
    Hope that you will return to Fizz one day.

    Have a lovely day,
    -Alex 

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