Is it possible to give data to another plan in the same account?

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JFortier
JFortier Posts: 3 ✭✭
edited December 2022 in My Mobile

Hi,

I'm wondering if it is possible to give data to another phone from the same account. The different information I find talks about giving it to another member. I wonder if I should open a second account or use the same one for the second phone.

Thanks,

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  • Mamie
    Mamie Posts: 1,784 ✭✭
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    @JFortier

    Bonjour, Hi, i believe you can give data to a 2nd user in the same account, but it is essential that your plan has data and that the plan of your wife to whom you want to give data, has data.

    Essential:

    your plan with data

    your wife's plan with data

    In summary, both the giver and the receiver must have data plans.

    https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work number 5

    To confirm this information, contact customer service who will provide you with a specific answer. To contact customer service, open this link: https://fizz.ca/en/faq/resolving-issues

    and just scroll down until you see the green bubble with a question mark which you click on, then a second click to start your session. Chat is the faster way.

    You can also use Facebook: https://www.facebook.com/fizzca/

  • Jess_i88b6
    Jess_i88b6 Posts: 13,061 ✭✭
    edited November 2022 Answer ✓
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    @JFortier

    You can only gift unused data of you current month, you can gift it right before your current payment cycle ends. Once this cycle is over, however, the data will roll over.

    You cannot gift Gifted data, data tha already rollover add-ons.

    The person that is going to receive the data must have a data plan.

    However, there is an exception. You can gift data received from Fizz (perks) to anyone with a Fizz account, but in your case, when you are going to activate the perks, you select the plan.


    Since you don't have a plan right now, in my opinion, you are better off opening a new account, and activating your plan in this one using your wife referral number, if you are activating before the end of the month you will receive 50$ each, at your second payment.

    If you can buy the SIM card from Jean Coutu, till the end of the month you will receive 15$ gift card, therefore, you are virtually end up paying only the taxes for the SIM.

    If you are activating the plan this month, you will also receive 15Gb https://forum.fizz.ca/en/discussion/2638100/15-gb-to-all-our-mobile-members


    Finally, remember that if you don't use a lot of data, you can start 1 Gb, you can change the plan every month with Fizz

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 6,481 ✭✭
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    Yes, you can. I am using this option. I have 2 mobile plans in my account mine with 1GB and my wife's with 5GB. So I am "stealing" 🤫 (gifting) data from my wife's plan to me sometimes 🤭.

Answers

  • Jess_i88b6
    Jess_i88b6 Posts: 13,061 ✭✭
    edited November 2022
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    Hi @JFortier

    Yes you can, however, the plan must have a data plan on it

    You can send a data gift to:

    • Any Fizz customer who is findable in Contacts and has a data plan
    • A complete stranger, as long as they are findable and have a Fizz data plan

    You cannot send a data gift to:

    • People who are not Fizz members
    • Fizz members with no data plan
    • Fizz members who have designated themselves incognito

    Buying an Add-on or applying a perk or an upgrade allow you to add extra data to your plan, but that won’t give you the ability to gift or receive data. To gift or receive data, your plan must include data from the get-go.

    Source: https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work

  • JFortier
    JFortier Posts: 3 ✭✭
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    Thanks for the reply,

    But it's not clear for me that I can give the data to the same account, but different plan. If I have one account and two different plans (e.g. me and my wife), can I give her some data?

    I don't have a Mobile plan yet, maybe that's why I don't understand. Does each plan creates/requires an account?

    thanks,

  • shoush123
    shoush123 Posts: 16 ✭✭
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    they would need data in their phone plane to be able to gift them

  • JFortier
    JFortier Posts: 3 ✭✭
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    Thanks everyone!

    Very helpful!

This discussion has been closed.