Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
-
Why I can't make calls in the U.S.?Hello! I got my plan in Canada but moved to the U.S. For the first three months, I was able to make…
-
50$ referral bonus not showing in pending yet I activated on nov 28th50$ referral bonus not showing in pending yet I activated on nov 28th Hello, I referred my mom and…
-
International enabled planI would like to change plan to permit international calls, I navigated to zone.fizz.ca/dce/customer…
-
Trip prices went through the roofSo many many years ago I remember I went with Koodo because they used to have the best prices for t…
-
Activation codeI received my new sim card, replace the old one in my phone and follow the instructions but couldn’…
-
Plan adjust - BenefizzHey! If I re adjust my mobile plan, will I lose all my perks? ( don't wanna lose my data perks..)
-
I have perk, but I cannot activate it on my mobile planI click to apply my perk and it only offers to create a plan instead of letting me apply the perk t…
-
Travel add onHi, I'm going to the USA from Canada and I will need a travel add-on or to put money in my wallet. …
-
Question about the new sim cardI replaced my old SIM card with the new VOLTE. Have you noticed any difference in speed or reliabil…
-
Porting fizz Number out to Telus very hardI have reply YES to transfer. the agent say better used IMei and fizz’s account. Till hasn’t succes…
-
Mobile service cancelled …Want my prorated refund. When will it be issued ?
-
15G data gift of fizz for members actifs on 30 novemberIt has been some days before, I received a message or email of fizz (I can't find it anymore). It i…
-
Travel Costs Skyrocketing?Is it just me, but in the summer, when I travelled to the Latin America Zone, 1 GB of Data cost $5,…
-
when to activate 15 GB reward bonusProbably a silly question but I would like to make sure: I can activate the 15 GB reward bonus from…
-
Roam in New JerseyIf I go to New Jersey and buy an add-on, will I be able to use my phone?
-
Account numberHi, Im transferring my number to Telus. They were asking for an account number with 12 digits. Howe…
-
Replied twice to the message from Public MobileHi, I’ve now tried twice to transfer my number and it doesn’t work. I’ve tried yesterday with my ac…
-
HiI cannt use my sim card?, I don’t know why
-
Fizz/activate is not working !Hello, is this a well known issue ? the page to activate my new Sim Card is just not refreshing an…
-
Keep existing number new simcardHello, My father in law snapped the sim tray in his old galaxy 8 and it is impossible to take the s…
-
-
Why can't I buy another data addonhave already bought a data addon this payment cycle and I now need to buy another. On the page wher…
-
Unable to access travel add onsThe travel add on page is not displaying anything, I simply get an infinite loading symbol. Screens…
-
Models that are compatible with the canada usa planIs the UMIDIGI F3S phone compatible to use with the (Canada and USA )plan you are offering?
-
Reduced data speed after usageHi! I'm considering switching to Fizz Mobile from Chatr, but I like how they have cheap plans with …
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.