Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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travel add oni have purchased europe travel add on, doesnt seem to be working -
When will FIZZ update the VoLTE compatible phone list?The VoLTE compatible phone list hasn't changed in "forever". Videotron has many mor…
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I Need help with paymentmy roommates left my appartement and he was paying the router and so he canceled it gave me the acc…
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Can't activate new sim card and use my old phone number with FizzWhen I'm trying to activate my new sim card I get this message: I've been trying for 2 da…
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The chore of changing a VoLTE SIMWe have 3 Fizz accounts. 6 months ago we received emails and new VoLTE SIM cards for 2 accounts. We…
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Cannot call/text/internet anymoreHi there, I have a ticket opened 224633 or 224624 about number port problem. Thing is until this mo…
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Phone call fails with “this service is not available to Fizz members”I was on the phone (mobile) this morning and after about a 10 minute call, the call failed with an …
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Roaming addon submit returns 500 error.My son is in South Korea and could not add a travel add-on asking me try in Canada. Selected 500MB …
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Fizz CS from bad to worseYesterday I asked why Fizz CS was sooo bad. I had a few answers from users. This morning a Fizz CS …
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Can you put money into a wallet if you only have internetI do not have a mobile plan. I followed the instructions on Fizz to find the wallet and put money i… -
Is there a mobile network issue as well?I never lost power but my home internet doesn't work. So I tried using mobile data all day and… -
Extremely Slow LTEI have very slow LTE connection and am not sure if it’s always the case or just now because I typic…
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UrgentHello, Can someone helping me please with my account. my data please, I will be traveling tomorrow …
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Activation pending >6 hoursHello there. I bought a mobile plan then cancelled it 3 days after. Got refunded and plan is deacti…
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Can anyone tell me how I can participate in the Data for our youth campaign?Thank you very much in advance! -
New SIM Card Activation ProblemI've got my wallet containing all of my IDs and cell phone stolen, so I ordered a new SIM card…
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No data with Fizz APN mobile.bm - but have 4G with media.ngHello, As the title says, I can't seem to get any data with Fizz's APN settings. I'v…
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VoLTE badgeDid you guys see the new (at least I think it’s new) VoLTE badge? Since I’m « new » member, I can’t…
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VoLTE SIM cardHello, I have an iPhone 13 mini but my Fizz SIM card does not have the red lighting icon on it. …
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Activate my sim cardPlz activate the sim card
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Fizz Mobile Data in CubaHello, I will be going to Cuba and need to have the ability to have data on my phone as the interne…
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problems downloading wi-fi appI have tried to install the wi-fi application on my cell phones, but it appears that it is not poss…
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When will Fizz work in the US?Do I need to do something to the phone to connect properly to the LTE network? Sorry, I don't …
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US: Data is working but calls going to voice mailI'm in D.C. and this is what I'm experiencing when connected to T-Mobile: 1) WhatsApp wo…
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