Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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How to escalate a technical situation with Fizz ?Not to get into all the details but my line is being inactive for the past 5 days and there seems t… -
Trying to get a refund but it says the name on the phone is different from the name of the buyerHello, I am trying to get a refund ordered through an app but it says the name on the phone is diff…
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SMS while travelingOther the money in Wallet,.is there something else I need to do to receive sms while in Pakistan?
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Intermittent incoming callsLooks like my incoming calls are intermittent, some of them not coming through even if I have a goo…
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Did you receive the Perk of 15GB data promised on December 1st?Hello, I checked today my rewards and don't see it in my account. Did you receive the promised Perk… -
Trying to replace my silly sim card!!Having trouble with this new SIM card installation! Also, my sons didn't receive their new SIM card… -
Why I can't make calls in the U.S.?Hello! I got my plan in Canada but moved to the U.S. For the first three months, I was able to make…
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50$ referral bonus not showing in pending yet I activated on nov 28th50$ referral bonus not showing in pending yet I activated on nov 28th Hello, I referred my mom and…
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International enabled planI would like to change plan to permit international calls, I navigated to zone.fizz.ca/dce/customer…
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Trip prices went through the roofSo many many years ago I remember I went with Koodo because they used to have the best prices for t…
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Activation codeI received my new sim card, replace the old one in my phone and follow the instructions but couldn’…
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Plan adjust - BenefizzHey! If I re adjust my mobile plan, will I lose all my perks? ( don't wanna lose my data perks..)
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I have perk, but I cannot activate it on my mobile planI click to apply my perk and it only offers to create a plan instead of letting me apply the perk t…
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Travel add onHi, I'm going to the USA from Canada and I will need a travel add-on or to put money in my wallet. …
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Question about the new sim cardI replaced my old SIM card with the new VOLTE. Have you noticed any difference in speed or reliabil… -
Porting fizz Number out to Telus very hardI have reply YES to transfer. the agent say better used IMei and fizz’s account. Till hasn’t succes…
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Mobile service cancelled …Want my prorated refund. When will it be issued ?
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15G data gift of fizz for members actifs on 30 novemberIt has been some days before, I received a message or email of fizz (I can't find it anymore). It i…
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Travel Costs Skyrocketing?Is it just me, but in the summer, when I travelled to the Latin America Zone, 1 GB of Data cost $5,…
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when to activate 15 GB reward bonusProbably a silly question but I would like to make sure: I can activate the 15 GB reward bonus from… -
Roam in New JerseyIf I go to New Jersey and buy an add-on, will I be able to use my phone?
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Account numberHi, Im transferring my number to Telus. They were asking for an account number with 12 digits. Howe…
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Replied twice to the message from Public MobileHi, I’ve now tried twice to transfer my number and it doesn’t work. I’ve tried yesterday with my ac…
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HiI cannt use my sim card?, I don’t know why
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