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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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How to add Visual Voicemail right away?Hi, I just subscribed to Fizz and I didn't know that the Visual Voicemail was required in order to …
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Data rollover?Just ordered my sim, I read somewhere that the unused data can be rolled over on the foollowing mon…
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eric paquincan i activate the sim cards 24h a day?
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activation code is associated with another accountI have an old fizz sim which i want to reuse with new account, getting an error that it is associat…
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How to earn more points in fizz?How to earn more points in fizz?
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SIM card deliveryI ordered my SIM card about a week ago, and the estimated delivery date is Jan 5. I am a bit concer…
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Unable to receive Amazon security approval notification on cell phoneThe 2FA was working last time around 2020-08-09
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cancel mobile planei just cancel my plan and they just charge me for next month is this normal?
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Enter network unlock code - How do I activate a different phone?I am trying to activate a different phone. When I insert my sim card into my other Samsung phone, …
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Customer Name not mentioned in the invoice and customer number mistmatchI would like to have my name mentioned in the internet invoice but it is not shown . The customer …
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Can I get the monthly forfait fee return after I transfered my number to other company?Can I get the monthly forfait fee return after I transfered my number to other company?
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How do I contact FIZZ?I don't see where the question mark is to contact FIZZ directly. Can someone point me in the right …
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Visual voicemail is currently unavailableI'm getting this on my iphone, any idea why? I see nothing here: https://fizz.ca/en/faq/status-ser…
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Perks giftI left Fizz and transferred all my mobile numbers out. But I can see there are few perks (1Gb each)…
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Can’t receive phone callsHi, my family is telling me that my phone number is not working… i tried everything in the FAQ sect…
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VoicemailWhenever I turn my phone on, it shows a voicemail notification, but when I go to the voicemail, the…
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Mobile PlanMy mobile plan does not seem to be working even though I paid for it. What can I do to fix this pro…
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Spam calls filling up voicemailsI am getting spam calls and they have automated messages. I tried complaining in government website…
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Unable to transfer a Freedom mobile phone number to FizzHi, We have been trying to activate a new account by transferring a Freedom mobile phone number to …
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Where to find my bonus after two month bill paymentWhere to find my bonus after two month bill payment
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MobileI have been trying for days to chat with someone - no luck - any suggestions - tried FB they got ba…
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The phone in my account is my old phone, how to update to my new one ?Hello everyone, Under my phone page, the phone is still my old phone IphoneX, But I have cahnged t…
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Is the voicemail feature worth it?Hi, I recently switched from a prepaid plan from another company and I didn't add the visual voicem…
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Can't use data when on phone sometime.Hi guys, So I just noticed after subscribing to Fizz that there's no VoLTE. Although, when I'm on a…
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Travelling to the USA from Canada, but no networkHello all, Before going to the USA I added 10$ to my wallet so that I could be able to send SMS, ma…
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I didn´t receive my SIM cardHello, I ordered my SIM card on 29th December, in my account it shows "delivered on 31st Decem…
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Calling Canada from Dominican RepublicI am stuck in the Dominican Republic and need to contact people in Canada. I bought the Internation…
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Phone searching for networkPhone searching for network
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My daughter phoneMy daughter phone not working ****
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