Ordered new VoLTE sim in August, advised of delay in September. Is this typical?
Best Answer
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Hi @RandallD
Fizz have delayed the SIM delivery, at the moment you don't need the VoLTE SIM, since fizz is planning to activate for the old user the voLTE in 2023
> If you became a mobile member BEFORE March 16, 2022.
Calling will be possible again by spring 2023 when Fizz offers VoLTE on its own network. At that time, using a VoLTE certified phone updated with the latest software update and activated with a VoLTE compatible SIM card will allow you to make calls when in the United States.
> If you became a mobile member ON or AFTER March 16, 2022.
Your plan should already be activated with a VoLTE compatible SIM card. If you are using a VoLTE-certified phone updated with the latest software update, calls and texts will work in the U.S. If it is not, you will only have access to your mobile data.
See the list of certified phones
https://fizz.ca/en/faq/compatible-devices#3
Source: https://fizz.ca/en/faq/why-do-some-calls-and-texts-when-us-not-work
This was an answer from a Whizz (a Fizz emploie)
There are some delays in shipping VoLTE SIM cards. If you ordered your VoLTE SIM card, don't worry. You will receive your envelope by regular mail, but the delay will be a bit longer than expected. Thank you for your patience.
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