Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Customer Name not mentioned in the invoice and customer number mistmatchI would like to have my name mentioned in the internet invoice but it is not shown . The customer … -
Can I get the monthly forfait fee return after I transfered my number to other company?Can I get the monthly forfait fee return after I transfered my number to other company?
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How do I contact FIZZ?I don't see where the question mark is to contact FIZZ directly. Can someone point me in the right …
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Visual voicemail is currently unavailableI'm getting this on my iphone, any idea why? I see nothing here: https://fizz.ca/en/faq/status-ser… -
Perks giftI left Fizz and transferred all my mobile numbers out. But I can see there are few perks (1Gb each)… -
Can’t receive phone callsHi, my family is telling me that my phone number is not working… i tried everything in the FAQ sect…
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VoicemailWhenever I turn my phone on, it shows a voicemail notification, but when I go to the voicemail, the…
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Mobile PlanMy mobile plan does not seem to be working even though I paid for it. What can I do to fix this pro…
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Spam calls filling up voicemailsI am getting spam calls and they have automated messages. I tried complaining in government website…
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Unable to transfer a Freedom mobile phone number to FizzHi, We have been trying to activate a new account by transferring a Freedom mobile phone number to …
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Where to find my bonus after two month bill paymentWhere to find my bonus after two month bill payment
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MobileI have been trying for days to chat with someone - no luck - any suggestions - tried FB they got ba…
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The phone in my account is my old phone, how to update to my new one ?Hello everyone, Under my phone page, the phone is still my old phone IphoneX, But I have cahnged t… -
Is the voicemail feature worth it?Hi, I recently switched from a prepaid plan from another company and I didn't add the visual voicem…
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Can't use data when on phone sometime.Hi guys, So I just noticed after subscribing to Fizz that there's no VoLTE. Although, when I'm on a…
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Travelling to the USA from Canada, but no networkHello all, Before going to the USA I added 10$ to my wallet so that I could be able to send SMS, ma…
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I didn´t receive my SIM cardHello, I ordered my SIM card on 29th December, in my account it shows "delivered on 31st Decem…
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Calling Canada from Dominican RepublicI am stuck in the Dominican Republic and need to contact people in Canada. I bought the Internation…
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Phone searching for networkPhone searching for network
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My daughter phoneMy daughter phone not working ****
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In the website it says that my sim card was delivered but i never received itI called the delivery company and they say that it has been delivered but i never received it so th…
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I want my bank card removed from accountI don't want my card on this account I need it remove cause I can't do more charges on this
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Data in SpainI bought 5 $ of data for Spain it s not working my roaming is on
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Travel dataI bought 5 $ of data for Spain why am I not able to go online??...
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why my home internet keep disconnecting?I just got my home internet and it's so bad it just keep disconnected! honestly, if I knew it I wou…
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Unable to access my data (internet)I had a payment issue, which is now resolved, my service is back but I can't seem to access my data… -
visual voicemail not workingI deleted all my voicemails but only get notification that I have a voicemail but nothing shows up …
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I want to open international call plan, If i can call my family in china today?I want to open international call plan, If i can call my family in china today?
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I am so sorry to yet ask againI am so sorry but like, I would like to know how is going my problem of activation. Because it's be…
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