Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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ActivationI'm having issues regarding the activation of my 2 new lines. Since yesterday that's i'm trying but… -
My SIM is activated for new phone, but assigning a plan and phone number got interrupted. CannotHow can I continue process? (keeps asking to activate SIM again)
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No LTE and only 3G in Kanata SouthHi, today I have no LTE service and only 3G service. I have tried everything suggested before but n…
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About billingHi. My Fizz mobile payment is taken on my credit card monthly and if I cancel Fizz mobile after 5 …
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Visual voicemail app doesn't workHello, My android visual voicemail is saying that I need to be connected to a mobile network for it… -
west end Kanata, just 3G/H+ no LTE anymoreI've always had LTE service in south end of Kanata with my FIZZ SIM phone. Maybe 1-2 weeks ago, I'…
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Transferring my previous numberI want to transfer my number from my old provider. When the tact came in to confirm I replied YES b…
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3G is not workingSince two days I am in trouble with the 3G,it is nit working,I need to use it for travelling,in thi…
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Referal codeI received referal code $100 last month and I would like to use this to pay my monthly bill. But i…
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my travel add-on (60min for USA) is not working while i am in NY. how do i get it to work?i have rebooted my phone. my account shows that i have purchased the plan. but everytime i make a c…
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No wi-fi calling, really, in 2022?So yeah, it’s my bad, didn’t check that up before completely transferring my line from Bell to Fizz…
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Charged multiple timesMy credit card was full, so the fizz auto payment didn't go through. I paid off my credit card and …
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Comment avoir accès aux conversations textos et les imprimer?How to download thé conversation sms texto from My cell and be able to print it?
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SIM Not SupportedI am activating my SIM card on a new account now. Rogers confirmed I wanted to transfer my number.…
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Just paid to change number but still showing old numberI just submitted the $2 to change number, but the old number is still showing up. How long will it… -
my wifi box isnt working, how can i make it connect to the internet?i changed my address and also did in my fizz account, the first time i had to take a rendez-vous wi…
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TEXT - Can I text an (802) Vermont phone number?1) Can I text an (802) VERMONT phone number if the person lives in Bedford, Quebec (but uses a USA … -
Received the "Welcome" text again todayHow can I make sure I'm not getting SIM SWAPPED or something like that?
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Usage in the USHi! I spontaneously have to go to the US and my coverage is only for Canada at the moment and I wou…
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unprompted notification for network parameter configurationI received an unprompted notification for network parameter configuration. I did not activate a SIM…
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My phone done workHi my phone don’t work, I paid my bill but it is still bocked
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How do I get a refund for USA data that never worked?Yes, the Fizz help pages say that Fizz is Always here to help, but actually making contact is delib…
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2/2 Qs How do I know if my phone is being spoofed?Hello, I recently got a weather warning from, of all places, the Philippines. Did anyone else get t…
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1/2 Qs How do I know a text from Fizz is legit?Hello, I've recently received several texts from a 'Fizz', some of which are obvious scams but one…
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How do I activate my mobile data in the other provincehello. I have a problem with my Mobile data. When i want to use the mobile data in other province t…
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Fizz Configuration update after Motorola update. Are these messages legit?I have been using Fizz for many years for both mobile and home internet. The Motorola system on my …
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How do I CANCEL my Fizz accountPlease help me CANCEL my Fizz account. Fizz data roaming DOES NOT WORK outside of Ottawa. Help??? t…
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My data doesn't work in Toronto. Why ? Samsung S8+my phone data worked in Ottawa, but when i moved to Toronto it stopped working. I still have good s…
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