Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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No "adjust plan" link in the manage my account pageHello, There is still 7 days left in my cycle and I want to adjust my plan but the link does not ap… -
USA Travel AddOn still Working ?I plan to travel to US and want to buy a call travel-add on but not sure if it is still working. I …
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SIM card activationI received the new SIM card but the activation code is not valid, how can we fix this?
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Payment Received / Activation DeniedIt's been 11 days since I paid my bill and no matter what I do no matter how many tickets I open no… -
Activation failedChecked activation code, referal code, and payment option TWICE, now what?
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Hi! My pay method is update, but I still receive email to ask me change it. What is my problem?Hi! My pay method is update, but I still receive email to ask me change it. What is my problem?
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Why Ive Fizz EXT and not Fizz in my subscription area?Hi, I dont understand why in my subscription zone the mobile data are automatically on Fizz EXT and…
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Error message: Last line no longer available on iPhone 12After transferring my number to Fizz, when I am calling my favorites with car play, I get the messa…
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Why can't I receive a verification code from a bank?I'm more than a bit alarmed at seeing the number of comments about this issue, and how old some of …
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ReimbursementGood day, I was charged 32$ Saturday July 9th, when I went to the United States with my data (LTE) …
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Price of 1gb has gone up?I only use about 200-500mb every month, so I usually alternate between paying 19$ for unlimited cal…
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Is it possible to reactivate a phone number?Hi, Is it possible to reactivate a phone number? Thank you
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How can I transfer my phone number from fizz to another company?Hi, How can I transfer my phone number from fizz to another company. I did not want to quit fizz, …
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I subscribe yesterday on fizz cellular5I subscribe yesterday on fizz cellular plan and il still having activation pending
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Network disconnectedThe Fizz network disconnected from my phone 2-3 days ago, and it won't let me sign in again. I've a…
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Submit order in activationI am unable to get pass the “submit order” step in the activation process. I dont get a pending, or…
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Scheduling ShippingHi! I will be moving to Montreal next month. However, I would like to order the sim card now. Am I …
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438 prefix number transferWhen I was reading about transfer my phone number from another carrier to Fizz, even when I watched…
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Change plan option disappearedI recently changed my plan for the cycle in June to get coverage for USA for a business trip. Now I…
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Important reminder: your SIM card must be changed.I received a second email that I have to change my SIM card. However, when I follow the link to my …
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OverchargedMy girlfriend and I canceled at the end of June, they got the router, and we still got charged a mo…
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I cannot get my free sim card.I received a email, and let me get a free sim card. But when I login my account, it is shows" …
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Transfer request expired, can't intiate again since still active.I wasn't able to to approve my transfer from Virgin to Fizz in time so my transfer request was canc…
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How do travel add ons work?I will be traveling to the USA and want to know what travel add on I need to use Google Chat?
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