Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Mobile service cancelled …Want my prorated refund. When will it be issued ? -
15G data gift of fizz for members actifs on 30 novemberIt has been some days before, I received a message or email of fizz (I can't find it anymore).…
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Travel Costs Skyrocketing?Is it just me, but in the summer, when I travelled to the Latin America Zone, 1 GB of Data cost $5,…
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when to activate 15 GB reward bonusProbably a silly question but I would like to make sure: I can activate the 15 GB reward bonus from… -
Roam in New JerseyIf I go to New Jersey and buy an add-on, will I be able to use my phone?
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Account numberHi, Im transferring my number to Telus. They were asking for an account number with 12 digits. Howe…
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Replied twice to the message from Public MobileHi, I’ve now tried twice to transfer my number and it doesn’t work. I’ve tried yesterday with my ac…
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HiI cannt use my sim card?, I don’t know why
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Fizz/activate is not working !Hello, is this a well known issue ? the page to activate my new Sim Card is just not refreshing an…
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Keep existing number new simcardHello, My father in law snapped the sim tray in his old galaxy 8 and it is impossible to take the s…
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Why can't I buy another data addonhave already bought a data addon this payment cycle and I now need to buy another. On the page wher…
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Unable to access travel add onsThe travel add on page is not displaying anything, I simply get an infinite loading symbol. Screens…
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Models that are compatible with the canada usa planIs the UMIDIGI F3S phone compatible to use with the (Canada and USA )plan you are offering?
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Reduced data speed after usageHi! I'm considering switching to Fizz Mobile from Chatr, but I like how they have cheap plans …
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Emergency Alert in QuebecDoes anyone know how to turn off the sound when there’s an emergency alert. It gets very loud and s… -
I am currently in USA and I am not able to make calls to USAHello, I just switched to Fizz 2 weeks ago, and I am currently in the USA. When trying to make call…
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privacy issuesHello, I would like to know if my calls are forwarded to another fizz phone number
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referral codeHello! Is there a place where I can put my referral code so soon-to-be fizz members can use it? Th…
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Is it possible to give data to another plan in the same account?Hi, I'm wondering if it is possible to give data to another phone from the same account. The …
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Incoming and Outgoing Call problem!From my Sim, there are incoming and outgoing call problems! if someone calls to me, it shows them t…
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How do I resolve "there are no more phone numbers available in your area"I bought a Fizz sim card and plan to activate it however it keeps coming up with this issue. What c…
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Invalid IMEI errorIm unable to activate. I get this error: The IMEI you provided is incorrect We are unable to trans…
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require SIM cardI missed your email sent me September for the SIM card changing, if I can change now? I need 3 sim …
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