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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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No mobile dataHello, since yesterday I haven't been able to use mobile data. It gives me full bars and the 4G sym… -
URGENT: Unable to make phone callsSince this morning, I cannot place phone calls. I get a voice message saying... "Your current… -
Can't send texts, can't place calls. Web works.Been trying with support from Fizz to fix this, we essentially tried everything on the FAQ etc. Sin…
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I can’t make a phone call but everything seems fine on the website with my account.This happened after going to the US
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Chathow can i chat with fizz?
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SIM card already used by other already used by other userI'm trying to activate a sim card because I lost my old one, and it's saying that "the activat…
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I cannot adjust my mobile planGood evening everyone, I am having problems adjusting my current plan for my mobile plan data. My …
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Ordre 7015386743, SIM card never received, how can I get my money back?Ordre 7015386743, SIM card never received, how can I get my money back?
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J'ai data mais je peux pas utiliser ? PourquoiI have data but I can't use it? Why
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I want to transfert my actual plan on my new SIM cardHi, I lost my phone 2 days ago.. and now I have a new phone and a new SIM that I ordered after I si… -
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Adding cell phone to my current planHey there, I am not the best with tech but I managed to make my old samsung...something last since …
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Received an email from Fizz stating that I need to change my SIM card is this legit?I logged in Fizz but can't find anything on that subject. Here's the email: Your SIM card must be c… -
I have no network think the phone is the problem tried a few sims. Nothing works. Maybe u can hep memy phone had no network. Tried a few sims. Nothing works. Anyone can help plse
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Reactivating account - No New Numbers?Reactivating an account that has been deactivated for several months while on vacation. I have my o…
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Unlimited TextI was wondering, I am planning on moving over to Fizz and with the unlimited texting, will I have t…
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My USA Call Travel Add-on isn't working?I have purchased 60 minutes of calls (30 of which worked) and purchased an extra 60 just in case to…
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New VoLTE card accessIs anyone having problem accessing the link for the free new VoLTE SIM , I’m getting a red message
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LTE connection reset constantly after inserting new v2 SIM cardI just replaced my old v1 sim card with a VoLTE v2 sim card and activated via chat session on the w…
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As of July 2022, only the LTE data network will be available in the United States.I was going to sign up for Fizz this morning because I was planning to use it for calls and texts i… -
activation pending for 24 hoursHi, my activation has been pending for almost 24 hours (23 at this point). I just want to know tha…
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Nothing's working non on your network.Leaving you uless something'extraordinary comes along. See you.
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Sim Card not delivered, says it has been deliveredOrdered my SIM almost two weeks ago, have tried to get in contact to no avail, do not want to spend…
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How to retrieve old sms?Hi, please does anybody know how to retrieve old messages that I've erased a year ago for instance?…
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Internet Promotion RateIf I register in the internet plan with the promotion rate do I get to keep that same price if late…
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