Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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I got my new sim card, but i cannot change it ?Hi, everyone, I got my new sim card, but under manage plan, there is no change SIM card option. Do… -
Call end?Hey there, I would like to know if I'm having any issues with my calls. Whenever I receive a call t… -
Call dropsHey there, I would to know if I'm having problems on my side . My calls keep dropping whenever I co…
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Ottawa LTE?Anyone in Ottawa area see LTE? (Monday 12:36pm) -
Email to SMS - Access deniedTried to send an email to 1514XXXYYYY@fizz.ca and got a reply "Access denied". It seems a…
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VoLTE SIM activation timesHello everyone, I have received my new VoLTE SIM yesterday and I followed the instructions. Setting… -
Cannot log in with "Log in with Google"Hello, I usually have SO MUCH DATA since I work from home and I'm usually using Wifi. However, si…
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Correct my addressI signed up with Fizz for home internet and Representative will come to install my modem, but I no…
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International Data - CUBAI will be travelling to Cuba. Are there are travel addons for Data in Cuba
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Since 17 days. No sms no dataFizz customer service doesn't help. don't see anything related to you except payment and activity. …
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New SIM cardIn our family we have 4 phones with 4 fizz plans. My husband and kids each got an email asking the…
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Getting a refund because my activation is still pending for 4 days nowHi, I am still waiting for your team to resolve my ticket about my activation. It has been 4 days …
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Why nothing works in France - everything was working in the UKI arrived in London UK on July 7 2022 - and both SMS and data were working - about 90% of the time.…
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My phone disconnected from the LTE Network and it won't connect backHello, Since tuesday my phone stopped connecting to my mobile network. I have been using fizz for 3…
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false alertWe heard 3 really strong noises about 11h30pm, july 18th (the same when there's an amber alert) but…
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Though I have activated 500mb data perk, I am not getting internet in my phoneHi, I have activated 500mb data perk yesterday. It showed in fizz app that, my 500mb data perk is i…
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Unable to see "Change SIM card" link under Manage PlanI received my new Volte SIM card but do not have the "Change SIM card" link under My Plan…
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New sim card already activated on another accountHey! So I tried to activate my new Volte sim card I just received and after trying to activate it I…
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I can't get verification codeHi, I was trying to get the verification code from the Bank of America, but this does not seem to b…
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Ordered wrong add-onI was to order data Travel Add-on for USA, but I bought regular data Add-on. Can I get a refund, re…
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Incoming International Calls - From EUROPEHello, My plan includes unlimited calls and covers Canada. Will I be charged if I receive internati…
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Nothing works in the states even though I have a plan. Do I need to buy a new Sim card from you?Nothing works in the states even though I have a plan. Do I need a new Sim card?
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Adjust plan missingAdjust plan option is missing. I am not able to change my plan. How can i get it back?
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Buying data when I don’t have data anymoreI don’t know if it is a problem that only I encounter, but when I run out of data, it would be nice…
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Can’t access voice mailHi, when I go in the phone app and go to the voicemail tab it says “no voicemail” when I call myse…
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