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My Mobile
Questions and answers about Fizz mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Quebec CoverageHi, I was wondering if I only have Quebec coverage but someone from Ontario texts me or calls me wi… -
When I access voice mail, I have to wait for the system to tell me the number of the caller.I would like to be able to skip immediately to hear the message instead of listening first to the p… -
How do i extend thr ing time on my UMI 7 phoneHow do i extend the ring time on y UMI 7 phone. Thanks Peter
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Do data perks rollover ?Do data perks rollover ?
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I have Data to gift and I cannot find the thread which lists people requesting data please help.I have data as a COVID-19 "In Case of Emergency". I will probably be gifting every month … -
Why won't my data work?As soon as I turn on the data on my phone and try to refresh a page it won't work. I've paid my bil…
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wrong invoice print form for february 2021When I try to print my invoice for february 2021 it shows amount of 0.00 $ which is wrong. Would yo…
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Trying to add contacts but it keeps saying the user is unavailable..Anyone has experienced this? Tried their phone number, email and even their referal code. I can't a…
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Plan PaymentThis is my first time to do a monthly payment for my plan. If it says that I still have 4 days, doe…
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iPhone displays Videotron as network (not Fizz)?Is it normal thay my iPhone XR displays Videotron and not Fizz in top left corner? See attached pic… -
New Data options... lower prices!Fizz just announced two new data tiers 7 and 9 GB to replace the 8GB option, except, they come in a…
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Multiple GB to giftMultiple GB to gift, please send me your code!
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Can't gift monthly 1gb that I havent used to my son's account, why? It's grayed out and unavailableI don't understand why I am beeing blocked and my monthly 1gb I pay for is unavailable to gift. I u… -
Still no family plan?My oldest daughter has been using her iPhone with Fizz for the past 2 years. Now my youngest is abo…
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Hi i've received an important call yersterday and while i was on the phone my phone died.After my phone died I was not able to see or manage to get the number that contacted me ! Please ca… -
canada wide callingHello, I have canada wide data coverage with unlimited calling, does this mean I can make calls any…
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What is a subscription area?Hi. I created an account and I am wanting to get a mobile plan for my tablet. I have searched my a…
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Sim card not working since todaySim card not detected anymore android after being bill twice was working fine badly need help its f…
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Telephone bloqué par opérateurComment faire débloquer mon téléphone. J'ai installé la nouvelle carte SIM dans mon iPhone 6s et j…
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Feedback to: My plan has only 1000 international minutes ! Am I gonna be able to use them ?Hi friends, A while ago I said I will came back with a feedback. Now, it s time for this. My plan … -
Transferred my number. Website says Activation pending. Everything works. What gives?Would like to receive confirmation that everything is okay to go ahead and cancel previous provider…
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I can’t get **21* call forwarding to workI can’t get **21* call forwarding to work, I keep getting this message: “Action required: Your cur…
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Transferring numberA number should be active in order to be transferred from current provider to fizz. Can the transfe…
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How to listen to voicemail without a data plan?I paid for the voicemail option but Im not able to access it because I don't have any minutes. How …
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How will payment issue be fixed and will service be suspended?I had the same issue as a few have reported here. Will the service be suspended? Is this someting a…
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Double payment on my statement but not in the system?I received an email that my payment was refused. I then checked my bank statement and I was charged…
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How to transfer # from Petro Can Mobility?Never received transfer authorization text from Petro Can. Old Sim card is still in my phone. What …
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I was charged twice and received a failure of payment / service interruption email but the payment wwill this issue be resolved ? because i’ll cancel my sub this is weird
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My payment was refused but I got charged twice?I received an email that my payment was refused. I then checked my bank statement and I was charged…
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Payment failure and i have been charged twiceHello, i received a notification saying that my mensual payment failed, i took a look in my account…
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