Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Can we reply to ticket@fizz.ca?I am new to Fizz and I am a bit confused on how to respond to a ticket I made. I got an email sayi… -
Hi! Can I use a credit card that is from the US?Hi! Can I use a credit card that is from the US? -
New SIM VoLTE keeps going on and offHi there, I received the new SIM card and followed instruction, but the network keeps showing bars… -
Sign in to networkExact same issue as this thread https://forum.fizz.ca/en/discussion/2634718/sign-in-to-network-mobi…
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I got the new SIM card and nothing is working?Ever since I got this new SIM card that you guys offered to me, my lte hasn’t been working and phon…
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Travel add onMy travel add on is not working in Ontario
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voicemail> not receiving all messagesHello, I have a question concerning Fizz voicemail. I tested my voicemail a few times and left a me… -
manual access to voice mail from landline not workingHi, I have set activated and set up my voice mail and it is working fine. However, I cannot access …
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SIM VoLTE Activation problemsI have followed every step for activation of my new VoLTE SIM card and it worked. After testing, te…
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Received a used SIM cardI received today the 5G SIM card, however when I tried to activate it, it says that it belongs to a…
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Volte sim card activationHi, I tried activating the new volte sim card I was sent but keep getting an error message saying t…
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My SIM Card is flagged as delivered but I did not receive it.Hello, I ordered a SIM card back on the 12th, and on your website, it says the card was delivered t…
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How to obtain new SIM cardI went to the USA last month, I upgrade my package to have data there. However, data was almost nev…
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New volte cardIt keeps telling me another user already has this card ! -
travel to the usaHi everyone, i will soon be travelling to the usa, do i need seperate add ons for each data, texts …
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Calls/Texts to/from USA with Canada/USA planHi ! I have signed up to this plan. I want to know if my phone and service will work WHEN I am in t…
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I changed my phone number and I have now problemsSo I changed my number like a month ago and now I can receive sms but cant send any, But I can call…
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Received email: Your SIM card must be changed.... but I am not eligible?I received the email saying I need to change my SIM card, but when I log in, it says I am not eligi…
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Does volte use my LTEDoes the volte SIM card use my LTE every time a have a call or when I call someone
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I got an email about getting a new sim but I’m moving to bc in a couple weeksWhat should I be doing? I had thought to transfer my service
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How do I get to talk to a real person!!!!How can I talk to a real person about my problem
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Want to come back to FizzHey, I did the mistake of taking another companies cell plan. I would like to come back to Fizz but…
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Activation pending in my sim card planI have a Ticket #185641 - In Progress for a almost a week
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My data usage is wrong on the dashboard 2 days into billing cyclethe dashboard is telling me to slow down on my data usage but i have only used less than 300 mb in …
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How to buy data for travelingI am going to United Kingdom, France and Switzerland in a few weeks. I can't find how to buy a data…
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