messagerie vocale défectueuse/ voice mail doesn't work
Quand les gens m'appellent , ils ne sont pas capable de laisser une message. La machine dit qu'ils ne parle pas assez fort. Meme si on parle très fort ça ne fonctionne toujours pas. / When pepple try to let me a message, it doesn't work. The machine said that they don't talk to loudly.
Best Answer
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Hi @BrigideLa
Here we are users.
I was wondering if you tried with different phones?
Here we are users, therefore, I believe that you need to chat with the support
You can chat in direct
• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Or by private message on Facebook: https://www.facebook.com/fizzca/
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Answers
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Est-ce un nouveau problème que vous n’aviez pas avant? Avez-vous bel et bien l’option de la messagerie vocale dans votre forfait?
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It's very strange, I tried to leave myself a long empty message, and I was able to do it.
I never receive a message from the voicemail saying that it wasn't loud enough.
- When did you activate your plan?
- Sorry to ask, but are they calling the right number?
Could you please tell us a bit more?
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is your microphone on,,,, is the volume of the microphone loud enough .. if you use another cell phone to leave a message
contact the green bubble support at the bottom in chat or messenger https://fizz.ca/en/support
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C'est bon, j'ai réinitialiser ma boite vocale et ça fonctionne maintenant/ it is ok now, i reset my voice mail and it is working now
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Thank you to let us know!
Enjoy your Fizz plan
ps I am reply in english, since you post a message in french and english on the english community
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bonne nouvelle
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Bonne nouvelle, mais je ne vois pas le lien
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Does this happen with everyone? Are you sure the problem is on your side?
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