Visual voicemail

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Miltiad
Miltiad Posts: 24 ✭✭
edited May 2023 in My Mobile

Hi,

Do you guys know if it is possbile to have the visual (instead of having to call it) with Fizz ?

Thanks!

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  • Sébastien code ZXEL1
    Sébastien code ZXEL1 Posts: 7,065 ✭✭
    Answer ✓
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    https://forum.fizz.ca/en/discussion/comment/6694395#Comment_6694395

    yes it's the problem of many new phones we don't know if Fizz has problems for updates we don't have more answers

  • Whizz
    Whizz Posts: 20,285 admin
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    Hello Miltiad,
    I am sorry for the situation encountered,

    I have verified your account and you have Voicemail in your plan. 
    Therefore, you will be able to use the Visual Voicemail as well.
    What is important to know, is that you can access Visual Voicemail only if you have your mobile data enabled.
    It will not work with wifi.
    Given that you have an iPhone, your device needs to have these updates:
    1. iOS 15.0+
    2. Carrier settings 47.0+
    3. You have a device newer than iPhone 6S+
    4. You have restarted the phone.
    5. You have sent an SMS to the number 44744 with the message STATE

    The Visual Voicemail, for iPhone users is already installed.

    Here you can see more detials: https://fizz.ca/en/faq/whats-visual-voicemail-and-how-does-it-work

    Thank you all for helping! :) 
    Have a great day!
    -Eugen

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