Could you please reimbursment me for the extra data I boight while in USA because it didn't work?

Meliza

Could you please reimbursment me for the extra data I bought while in USA because it didn't work?

Whizz

Hello @Meliza ,

Thank you for being part of the Fizz community.

Please contact us in private from this link: https://fizz.ca/en/support , in order to make the necessary verifications, we will need some information from you, to know exactly in which period you were in USA.

You can also verify the data usage per day from the Fizz account by going at: My plans -> Manage plans-> Usage -> Daily usage. This FAQ can also help you: https://fizz.ca/en/faq/how-do-i-view-my-usage

I wish you a good day,

-Georgian

Jess_i88b6

Hi @Meliza

This is not possible, an addons cannot be refund

How long does it take to activate an Add-On? How long does it last?

Add-Ons are active immediately. They’re valid until the end of your next payment cycle.

In other words, if there are 10 days left on your current payment cycle, your Add-On will be valid for approximately 40 days.

But contact the support here we are users

You can chat in direct

• Sign into your account

• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

• Choose the option 💬 chat

• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Or by private message on Facebook: https://www.facebook.com/fizzca/

Sébastien code ZXEL1

@Meliza

contact support we are subscribers here

You can contact us at any time, including by chat, by clicking on the green question mark in the right corner of the page: https://fizz.ca/en/support

ou facebook https://www.facebook.com/fizzca

Derr

You need to contact support for this matter

Referral_code_UKS6U

The customer support is available in English and French conveniently through Messenger and other channels.

English: https://fizz.ca/en/support

French: https://fizz.ca/fr/soutien

FizzyFizz JQMPM

We are just normal users here. Try contacting support. I doubt they are gonna reimburse you but probably they can offer some kind of credit to you. It worth a try at least

Vasiok

https://forum.fizz.ca/en/discussion/2640937/could-you-please-reimbursment-me-for-the-extra-data-i-boight-while-in-usa-because-it-didnt-work

You need to contact the support and explain the situation! Good luck!