Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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I did not get my simcard and it says it was delivered ..I requested a sim card and paid for it... the Planete Courrier left by a door , no signature , no… -
Can't activate SIM cardI have ordered a new sim card to replace my damaged one. The web site odes not let me activate it. …
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activationwhy can't i activate my new sim card?
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Mobile connection issueHi, I'm in Quebec, french Canada, and enable to join any one by phone or text for several hours. …
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No phone calls sent or received all dayMy phone has not been working since this morning. I cannot receive calls nor can I make phone calls…
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Travel add onI'm in Europe and already spent my 1gb travel add on... I bought another Gb, but it doesn't work, m…
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did not get email confirmation after changing my planHi, I changed my phone plan for the next cycle, was accepted on the fizz website which stated I wou… -
I am travelling in Europe and use data add-ons to communicate.So far so good in multiple European countries. I was in France and just cross the border to Andorra…
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Phone minutesWhy can't I use the minutes bought for class beyond a month? Why can't I just just use the 60min?
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Can someone help?Im paying for 8 gb of data but in my payment i didn’t receive the 8 gb i only received my rollover …
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canada coverageHi, currently I have the Canada coverage as my phone plan since I live in Ottawa. I'm planning to t…
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Free VoLTE SIM card swap offer from FizzAnybody got this e-mail? Fizz offer FREE VoLTE sim card for me. Is it mandatory to swap? Or I don't…
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Why doesn't my data work across Canada?Hello, i have a nation wide plan with 3gb of data, but when i tried using it in another province, i…
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Hi, seems that I still not having no access to data since rogers deffect. I'm in bc for the summerSo probably on rogers network. Any idea when its going to come back ?
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Does anyone know what are all of the different upgrades we get at every level?I was just curious about it, because I was wondering if it varied from person to person...so maybe …
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No confirmation on the site or on my email after I ordered a sim cardHi! I ordered a sim card a few minutes ago and the request didn't seem to process. I put in the inf…
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Why can’t I make or receive calls despite having unlimited minutes?As of this morning, every call made to me or that I tried to make sends me a text message saying: “…
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As of July 2022, you will not be able to make or receive calls and text messages in the USA?Hi, my husband and I live in Canada and joined Fizz to get a plan so we can stay long periods of ti…
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my SIM cart does not work anymorehello , my sim cart does not work anymore ,i tried everything :/
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What is going I currently have no service, but account is active ?Yesterday couldn’t make calls and this morning I woke to no service? And my account is in good stan…
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short trip to the USHi, I just signed up for the Quebec/Canada plan. Next week I am going to the US for two days. I don… -
I cannot connect to fizz mobile data.It shows as connected but I cannot get data. It says LTE+. When I reboot i get "sign into netw…
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SIM Card Not Being Detected when Plan is ActiveI activated my SIM card, transferred my phone number to Fizz and built my phone plan but now my SIM…
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Service not workingMy phone got deactivated and I updated the payment method, and paid. Now my phone appears as the ne…
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