Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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No LTE in USAI can't get LTE signal when I am in USA. I only get 2G connection. I keep putting on airplane mode … -
Ma couverture canada ne fonctionne pas.I am outside the province I live in, but still in canada, and my coverage Canada does not work. I h…
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Basic Voice MailDoes mobile service include basic voice mail? if it is the case, how do we access it?
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Number transferAny other way to get virgin to approve the number transfer apart from via text?
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Help needed no follow up on service outageI am looking for an update on ticket#189453 and this is the reply I’m having.
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activation pendingSo i have this issue with my sim. I activated it sunday, but it still doesn't work. I keep getting …
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How can i activate my phoneI recently have a new phone and account while trying to transfer it didnt go well and I…
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how to set up my Voice mail?I have the voice mail set up with a PIN code and when I press 1 on my cell I am able to log in. How…
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Chat disappears when I click on itWhen I click on chat, nothing happens and the greem (?) disappears. I tried on different pages and …
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Cant make a paymentHello my payment was declined and now im trying to make a payment and it does not accept my card, i…
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Lte (data) not workingI just changed my SIM card to the new one due to a new update or something and now my LTE doesn't w…
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The data with the VoLTE SIM card isn’t workingI’ve changed my SIM card to the new one with VoLTE but the data isn’t working at all. I’m using iPh…
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How can I Resubmit a transfer of my phone numberHi so dummy me. I cancelled with my old provider and then tried transferring my phone number it was…
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My activation is pendingI have followed the necessary steps to gain a new number and inserted my fizz SIM. The payment has …
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Replacement of the old sim card.A few days ago I got an email saying that I needed to replace my sim card in order to take advantag…
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International calls add-on for Belgium not workingI bought an add-on of 60 minutes of international calls to Belgium but I can't use it (message tell…
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Receiving SMS from South AfricaMy bank is trying to send me SMS but they are never coming to me, is there something that I must do?
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VoLTE Data not workingI got the new FREE VoLTE compatible SIM card. But now my data is not working anymore. What to do? C… -
I have no cell signal for 819-***-****I received and install a 5G SIM cardI have no cell signal on my iPhone 8 se at 8************
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TextNow works amazing with US plan. Did you try it guys?Until Fizz update the network with VoLTE I will use this.
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DATA CONSUMING IS HIGH AND MAKES NO SENSEI have paid at leas 150$ this month in "ADD ONS" To the date since i got the new sim card…
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Any news for VoLTE and Wifi calling ?Still silence. Wondering what is happening. Any idea guys? Cheers
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If I have a Canada+Us coverage plan, can I make a call to the us from Canada with no extra cost?I need to know to limit my calls with family members if that is not the case.
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2FA Tangerine not workingHi, I just switched to fizz and my 2FA for tangerine is not working and other 2FA do not pop-up on …
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missing messagesI keep missing messages I have to remove my sim to get them.....How do I fix this?
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