Since April 3rd that my wifi/home internet says pending activation... How much longer do I have to w
Best Answer
-
Hello Colleen86,
Thank you for reaching out.
I just verified your account and I noticed that the plan is indeed showing up as pending reactivation, however, we will need some more information in order to create a ticket for you. I would kindly suggest you contact us on the live chat, to address this situation. Here is a link with some more details on how to contact us https://fizz.ca/en/support#gsc.tab=0.
Have a good one!
-Sergiu0
Answers
-
We're users here, you need to contact customer service.
0 -
contact support for with more answers
contact green bubble support at bottom https://fizz.ca/en/support
ou facebook https://www.facebook.com/fizzca
0 -
Dis you schedule your appointement for thé installation?
0 -
You need to contact support for that matter
0 -
Contact customer service! Probably every operation is delayed because of the freezing rain issues to everything else
0 -
Hi @Colleen86
To view, change or cancel an appointment
To view, change or cancel an appointment
Your technician appointments are in your Fizz account. Simply log in and under My plans > Manage plan > Appointments you’ll be able to view, reschedule or cancel your appointment, even up until the moment when the technician is on route.
You can reschedule your appointment up to three (3) times. After that, your order will be cancelled, and you’ll have to start the process all over.
Good to know: Service calls (for repairs) do not appear in your account. Reach us using the chat bubble to reschedule or cancel a service call
0