Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Activation pending - no dataGood day my account shows activation pending since 24 hrs. this is a new sim and new activation. … -
Mobile data won't returnI payed my phone bill late and after two hours I got my confirmation of payment and confirmation th…
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I am sending the sticker of my modem with all the code... Its 2nd day of not working.Please activate my internet by today or else cancel my plan and refund my money .
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Unable to call Nigeria (international call)Hello, I would like to make an international call to Nigeria. I live in Quebec Canada. I tried to …
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Motorola Stylus 5GI am trying to buy this phone from Fizz. I can see it under my account, when I am already signed in…
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unable to receive unknown numbersI have for several months can't receive unknown numbers on my phone since removing voicemail. I hav…
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My number is invalid when I fill out the form on the Quebec Immigration websiteI transfered my number from CMLink to Fizz and my number is working good (CMLink has discontinued i…
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I’ve been over paying for 8 months I’d like to speak to someone and deactivate my accountI’ve been with fizz for 6 months on a 50 dollar plan I just noticed I’ve been getting charged 90 do…
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EligibilityHi i am looking to change providers and would like to know if im eligible to switch with you guys
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Quebec partnersIf I pay for a Quebec Plan but I am going to be in a region for 2 months where it shows on the map …
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Modem issue since movingHello i do have an issue with my modem I just move to a different adress a technician came but the…
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Can anyone send me data or data perk?I ran out of data and I had one perk left but when I go to use it it says there’s an error and pret…
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Travel tipsHello, I have a package that only covers Quebec, but I am going for a month in Vancouver. I saw tha…
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Text messages are being sent multiple timesSlthough i sent a text message successfully once the system keeps resending it to the recipient. My…
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Internet not workingIt seems like i am receiving internet but my wifi and even my computer plugged in directly cannot f…
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Transferring my numberI received an email telling me my IMEI number is incorrect, but it matches the one I got. Please he…
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How to gift data?Hi there, I am trying to add new user to gift data but when I click on "gift -> add user yo…
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Unlock a new sim cardI received my new sim card, I can't unlock it after inserted in my phone. What should I do?
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Can I make and receive calls if traveling in China? Thank you very much.Can I make and receive calls if traveling in China?
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how to get replacement VoLTE sim ASAP?Fizz has advised that 3G sim card holders will be invited to order a free replacement VoLTE sim car… -
Travel add-onHi! I just bought a travel add-on to United States and I would like to know how to used it when I w…
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Comment obtenir une carte simComment obtenir une carte sim
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How can I activate sim card, multiple credit and debit cards are declined?I tried visa, mastercard, visa debit, prepaid cards and nothing works, I want to activate the sim c…
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Is Fizz Customer / Tech support really this horrible??My monthly reset bugged. 12 days ago. 0 data since. Getting freaking tired of this bullshit. Two we…
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PaymentI paid my payment and than 2 hours now and still no line
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