Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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How should I dial to Mexico? (I added calls to Mexico to my plan)I added calls to Mexico to my plan How should I dial to Mexico??? because it's not working thanks …
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New contacts disappearSince the last update with visual voice mail, every time I add a new contact, it disappears as soon…
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SMS/phone calls when roaming in the USHello, I was recently in the US when I added 10$ to my "Wallet". However when I'm there,…
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Invitation Mobile CodeI have a code I've used to invite people to fizz for the internet, but is there a different code to…
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Specific callers going direct to voicemailHello all, I noticed two instances where specific callers (Government institutions: RAMQ) go direc…
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Why can't I text or call people? I've paid my bill for the month.I've paid my bill recently and turned off my phone to restart the service but I still cannot call o…
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imessage and facetime on apple idokay so 2 days ago i changed my phone and i am now with fizz, but my imessage and facetime won’t ac…
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Data roaming not workingI travelled to Sandbanks and during the trip, I couldn't connect to internet. I tried to reset the…
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Hotspotting speed in the Canada+USA planHi All, I will be going to the USA soon and will need to use my phone as a hotspot for work (I woul…
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Would like a plan to get TXT/SMS while in Punta CanaHi, I'm looking to possibly travel to Punta Cana and this is the first time I'll be outside the cou…
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people are trying to call me but my VM is answering right away, I don't even see a missed callsome calls are coming trough and some not, what could be the problem and what's the solution P.S. t…
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Visual Voicemail phone compatibility issuesI can't download the app, it says "This app is not available for your device". I have the…
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i cannot access my voicemail, i receive texts saying i have a message but i cant access my voicemaili cannot access my voicemail, i receive texts saying i have a message but i cant access my voicemai…
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Cant add a payment method and now im blocked outIm trying to complete the process of creating my plan, I was adding in my card details with a prepa…
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where can i find my billing telephone number!I need it to port my number to a Voip service
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Visual voicemaildoes anyone know if I upgrade my Iphone 7 to ios 15, will the visual voicemail work? thanks!
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New phone - Fizz not recognizing it, still showing older phone that I used.I bought a new iPhone (not through Fizz, through Apple) and for whatever reason, even though the SI…
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Anyone has visual voicemail working with Google Phone app?I was told that Google Phone app also supports visual voicemail for a few listed carriers as well a…
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Adding VM to Legacy plan?Hi All, I am a very old customer of fizz from it's earliest days. I am very interested in VM. I was…
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My cellphone doesn't get any signalHello, I just bought a Fizz SIM Card and did the whole activation process, however, my phone doesn'…
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Did not receive my sim cardHi, I ordered 2 sim cards, and tracking said it was delivered on 9th Oct and shown someone has sign…
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Monthly payment to unblock doesn’t go trough…Hi! I really need help please! I need my phone number to receive important calls and couldn’t use m…
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outgoing calls barredHello, I cannot access my voicemail nor make outgoing calls, though I can receive calls. What is go…
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**APK wanted** for Fizz Visual Voicemail AppCan anyone share the APK file for the Fizz Visual Voicemail App? I can't download it as I am on a d…
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enable data in the middle of billing cycleHello, I enabled the data plan in the middle of my billing cycle. I received email saying that it w…
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Transferring number after activation?Hi, I’m moving from a bell corporate plan to fizz. I have an Ottawa number, but when I activated my…
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i locked my sim cardplease halp me
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How does the data rollover works ?hi, I was wondering, let’s say I have 3gig of data leftover after my month, the 3 gigs are transfer…
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I forgot my voicemail pin. How do I reset my voicemail pin?Don't tell me to go in manage plan, advanced setting it doesn't exist !
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