Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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International calling add-on not workingPurchased this plan for Italy but not working...why? -
No service in Terrebonne Qc?I have no service at my house in Terrebonne. How can I fix this. If i go to another city I have ser…
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Cant make or receive callsHi my coverage is Quebec, im in the US now, i cant make or receive calls, even though i have funds …
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Will i loose my Fizz Account + cellphone Number?I will be 10 months abroad (France), and I don't wanna lose my number (fizz account and points). I …
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I need to pause my monthly subscription from Fizz since I am staying away for a whileIs there a way I can pause my fizz account until I get back?
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Mobile Data is not workingWifi works, Texts work, mms doesnt work, mobile data doesnt work. I have created the APN properly a…
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SIM card deliveryHello, I ordered a SIM card back on the 16th, and on your website, it says the card was delivered t…
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Fizz EXT at homeI moved to a new house. At my new residence, my phone is showing that I am on the Fizz EXT network.…
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DataI am with Fizz since This morning. I listened Spotify for 40 minutes and, surprise! I used 1.9 Go o…
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mobil activationI'm a Fizz internet customer, for my mobil I'm with Videotron. How do I switch my mobil account to…
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Preloved phoneswhy do I still see one of my old preloved phones under my phones tab when I’ve sold this already an…
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Calls ending after exactly 10 minutes (revisit)I have seen mention of people having this issue, although sometimes with shorter amounts of time. A… -
What is happening? I'm on a call and then 3beeps and the line cut off.I'm working, the line cuts off all the time. I don't know what to do.
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Fizz took my money and didn’t got interneti tried to add extra data and everytime I try to make the payment I get this red message on the top…
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Losing internet connectivityJust moved back to Ottawa and losing internet while driving. Provider issue or something else? Roge…
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i need help, please!there is been an error, please try again later, since an hour when i'm trying to buy myself a new c…
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Preloved phone from FizzWhat’s the commitment on a preloved phone if you paid for it in full? Can you sell it or it must st…
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Does Travel add on data roll over to next month?I purchased a 2gb Travel add on last month but only used up a fraction of the data. Does this unuse…
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If I buy travel data from one country in a group can I use it in anotherIf I buy travel data from one country in a group (Italy/Europe for instance) can I use it in anothe…
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I move from Quebec to Ontario, can I keep the same phone number?I am moving from Quebec to Ontario and would very much like to stay with fizz. But I heard that Fiz…
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LTE not workingMy phone's LTE just stopped working. I can manually connect to 3g. Anybody else having this issue?
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Keeping preferential pricing when upgrading planHi there, was wondering if there is any way to keep my current preferential pricing when upgrading …
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SIM card was not delivered + unavailable in stores. How do people actually get sim cards?I tried to order two SIM cards and it was marked as "delivered" but I never actually got …
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Is it possible to "escalade" the issue to higher level?Hi. I wanted to unsubscribe from my phone service, but then I decided to keep it, and I clicked &qu…
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