Adding cell phone to my current plan

Someone

Hey there,

I am not the best with tech but I managed to make my old samsung...something last since 2018 but it REALLY needs to be replaced. I am currently with another cell provider but I recently got Fizz for my internet...how easy is it to transfer my cell plan to Fizz, get a new phone, but keep my number and info and all that? (I have never changed plans in years, partly because I am worried I don't know what I am doing but it just seems a whole lot more convenient to have it all in one place...as I said, not sure of any of this). Any advice is appreciated!

Thank you!

Dapfizzer

@Someone

Hi,

when you transfer your current phone number to Fizz, your line must still be active with your current/previous provider. We will disconnect your old provider during the activation process.

To keep your number and transfer it to Fizz, you will need the account number for your current/previous mobile provider (you can find it on your bill).

During the activation process, here’s how to keep your current phone number:

1. Click Transfer a number to Fizz.
2. Enter your phone number in the field that opens up below.
3. Use the drop-down to choose your previous provider.
   • Enter your previous provider’s account number or your phone’s IMEI# in the field below.Find your account number on your bill.
     • Dial *#06# on your phone to get your 15-digit IMEI number.Only the IMEI phone number used at your current provider will allow the transfer.
     • If the number is more than 15 digits long, enter only the first 15 digits.
4. Click Next, review your first monthly plan payment and click Submit.
5. A transfer authorization request will then be sent by text by your current provider to confirm your wish to transfer this number over to Fizz. This request must be answered by the set deadline. 

 

Important to know

• Only mobile numbers coming from the province of Quebec or the Ottawa region can be transferred.
• Only numbers from the Fizz subscription area can be transferred to Fizz. If your number starts with an area code outside the subscription area, your number cannot be transferred.
• It is not possible to transfer an administrative phone number — for example, a number associated with an organization or public institution.
• It is currently impossible for us to transfer phone numbers that are associated with landlines and VOIP.
• Failure to answer the transfer authorization request sent by text by your current provider by the set deadline means that your request to transfer your number over to Fizz will be cancelled. If you haven't received the transfer authorization request by text, you'll need to contact your current provider directly. 
• Your current provider could prevent your number from being transferred. It’ll be impossible to transfer a number that has anti-port protection — a security feature that prevents numbers from being transferred. Your current provider could also block the transfer of your number if you don’t pay your last bill with them.  

 

Source: https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz

Dapfizzer

@Someone

Here’s how to order your very first Fizz SIM card:

1. Go to the Fizz subscription page.
2. Create an account by entering your name, email and password.
3. Enter the number of SIM cards you wish to order (If you want multiple plans you can order more than one SIM — for example, for your spouse or your kids.)
4. Enter your home/service address (this address must be within the Fizz coverage area).
5. Add your delivery address (if different from your home/service address).
6. Select your shipping method.
7. Enter your payment information and click Submit.
8. ... When you receive your SIM card, visit fizz.ca/activate to activate your sim card

*You can also order a SIM card when you buy a phone on fizz.ca. Just add it to your order. 

*Our SIM cards are now available in some Couche-Tard stores.

Source: https://fizz.ca/en/faq/how-do-i-order-sim-card

Dapfizzer

@Someone

Here's the link that will allow you to shop a phone in the virtual store of Fizz, if you opt for a purchase, you'll also be able to add a SIM card: https://fizz.ca/en/plp