Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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HiCan you tell me Canada + USA plan ? -
Fizz cannot transfer my Fido number and it says "The account number for your current mobile providerFizz cannot transfer my Fido number and it says "The account number for your current mobile pr…
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Roaming in Italy, network not workingHi all, I'm travelling in Italy, I just purchased the 5$ 1GB roaming plan but I can't get the netw…
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Payment method declinedI have tried with several cards, the same address as my bank but I still get the same message "…
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Data is not working outside my subscription zone.I'm traveling currently within Canada but my data has not been working ever since I left my subscri…
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Data isn't working outside subscription zone.I'm currently traveling, still within Canada and my coverage zone is Canada but my data has not wor…
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How to have a new SIM card sent to me?I suspect that my SIM card is damaged. I would like to keep my current number but just being sent a…
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Fizz plan with incoming text onlyCan someone assist in creating a minimum value plan such that I receive incoming texts from US? For…
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Voicemail- pinHi, I would like to know what is the pin for my voicemail. I didn’t setup any and now I can’t chec…
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My PIN to access voicemail has changed. How do I reset it?My PIN to access voicemail has changed. How do I reset it?
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Level upHow long does it take usually to reach level 3 Months - years? -
Why my payment method was declinedActually, I knew that it must be master card or visa card, and foreign card is not available. Thus,…
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I want to keep my numberI have a new SIM card since I lost my phone and I want to keep my phone number. I am not able to tr…
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Is there a way to stop incoming spam from text messages?I've been receiving multiple spam a day and wonder if there's something I can do. Have you experie… -
How long it will take to activate my sim cardI had chosen my plan and number, confirmed the payment method even inserted the sim card to my phon…
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Why a rolloverWhy I got a rollover my month ain’t finish yet Lol they gave me 1.06 gig of rollover and only have … -
Paid for add-on for calling, still not able to make callsI purchased an add-on for 60 minutes of calling, and was billed for it-- but each time I try to mak…
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Comment se faire rembourser la carte SIM?Bonjour, j'ai commandé une carte sim et j'étais censée la recevoir par courrier mais jusqu'à manite…
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nouvelle carte sim sur forfait existant; impossible de faire le transfert!!!!!A laide! je me suis fait voler mon telephone dans lequel il y avait ma carte sim. Jai bloquer la ca…
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Why my phone number is not eligible for porting?I am trying to leave fizz for an other carrier . They try to transfer my phone number from fizz to …
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accidentally removed my rewardhey, i accidentally removed my fizz reward, how can i get it back please ? thank you so much !
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pas d'appel entrant s7 edgepas d'appel entrant mais je peux faire appel sortant samsung s7 edge
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Data connection drops upon losing wi-fi connectionHello! When I disconnect from the WiFi I have no 4G/LTE data. The only way I can get it back is by …
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re-open threads and stop closing themI have an ongoing problem but now I can't updates because Fizz closed it. Please reopen it. You are…
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Sim Card wont finish activatingHello, I go through the activation plan (type in my activation code, build my plan, select a new nu…
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Incoming calls from USAI have the Quebec + Canada Plan. My incoming USA calls are not coming in, but my incoming USA texts…
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Will a 4GLTE phone like the Light Phone II work with my Fizz plan?https://www.thelightphone.com/compatibility-checker
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I lost my main screen all I get is emergency activation mode!How do I tuen off this voice?
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paiement fonctionne pasLe fournisseur de la carte visa me demande de vérifier avec fizz s'il est possible d'entrer manuell…
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