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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Voicemail and phone call quality giving me problemsHi my voicemail won’t activate, and I now need to get my last message or my life may be ruined. (Ur…
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Mobile services (internet, email) not working (Ottawa) (texts coming through)Since yesterday (May 1), my mobile data stopped working (I'm in Ottawa). Have been using Fizz since…
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Bought data roaming addon for Latin America. However data services did not work abroad. Need refundPaid $5 + taxes for data roaming addon (Zone Latin America). However data service did not work at a…
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rolled over data & next month mobile planHi I have 1 gb data this month that I haven't used. I know it'll be rolled over to next month and l…
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Travel Add-ons not substracting dataHi, I have a Quebec plan. I'm now travelling in BC so I bought a 1gig Canada travel add-ons for my …
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Will the Home internet Perks I have on profile work?Hi everyone, I have 2 home internet perks in my profile. I was wondering if I choose to activate a …
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I can't text out!!So last week I changed my number and ever since then I can't text out I can receive texts but I can…
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Porting number from Vonage (VOIP)I read some old posts saying that VOIP numbers can’t be transferred to Fizz. Is that still the case…
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How do we do to call someone i never got my SIM card and I am about to loose my mind hereHow do we do to contact anyone here I never got my SIM card and I am aboute you loose my mind why i…
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bill statementI was billed 64$ ....but on my bill statement it shos only 34$...I need to expense 64$ to my compag…
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Prepaid mobile planHi, My folks are visiting town for a few weeks (end of May~mid June), and I would like to get them …
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Can people still leave me voice messages while I travel abroad?If I have my phone with me outside of Canada or the US, then when people call my number, would they…
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CAN I USE OLD SIM CARD EVEN PHONE NUMBER CANSELD ??can i keep my phone number even I stop the payments , and reopen 6 months later ?? if not, ca…
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Data roaming - does it ever work?I purchased a 1GB data roaming package so that I could have minimal connectivity in England. The p…
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Bill view in Transaction History is not showing all items.Hi When I open any of my current bills, it's not showing all items on the Bill. Amount Billed is 3…
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my last receipt does not match the amount I was charged. How can I get a new correct receipt?It shows I was charged 7$ when I was charged more. I need a receipt as a proof
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Do I need to turn on my roaming?Hi I am think of road trip to PEI, and I have Canada plan now. I like to know that when I am drive…
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I cannot access my voicemail. It says it does not recognize my phone number.I am subscribed to voice messaging! I do not understand why it says that it does not recognize my p…
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Perks not wroking without a data planI have an active phone plan with no data. I have activated the perk and it says I have 750mb remain…
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My phone number of USIM still wasn't changed.I changed my number last year. Currently I can use the new number that has been changed. However, i…
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MMS photos too large?Wife has new fizz service and a new iPhone Se. She can't receive text message photos. ? She rece…
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Can't acces my VoicemailIf I hold 1 it does direct me to the voicemail, the annoying part is that it gets me to call failed…
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Why is my data not working?I was out of the country and on arrival my data hasn't been working. I've reset my phone, made sure…Answered ✓ Closed camilia L. #36901 42 views 4 comments 0 points Most recent by Clive_ref_code_73TF9
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Do i have to change the card SIM to a new one?When we transfer of number, do we need a new card SIM or we can use the same ? Cause mine actually …
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