Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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If I change coverage to Canada-USA, for a month instead of travel Add onHi, I'll be traveling to the USA next month. I have a Canada coverage plan only. I have plenty of d… -
Data Plan Sharing In Between Two Users.Hello, If I’d create another user on my Fizz account, is that user will be able to use the same dat… -
Travelling to USAHi, I am traveling to Newyork this month and am not able to buy an add-on for the USA. Please help
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How do i fix my error where im trying to apply my 5 gb?it says there has been a error try again later
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I'm trying to reactivate my account, no new phone numbers available?Suspended my account a year ago or so, now trying to get back on. tell me no more available phone n…
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3G in the USAI just came back from a trip to the states and they will be removing the 3g or LTE in a month and i…
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My fizz SIM seems to be blocking data from my travel sim (in france) any ideas how to unblock it?Hello, I got a travel SIM because I am in France and I have a dual SIM phone. The Data on my French…
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How to unsuspend my accountMy credit card expired, so the payment for my account did not go through. As a result the account g…
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No service in USALately, there's no service in the USA with AT&T. Only SMS and Data work. Is there any solution?
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Canada/ USA plan.Hello I have the Canada / USA plan. Can I call into the USA while I’m in Canada and Vice versa. tha…
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Pending Reactivation"Your payment is confirmed, and your plan in the process of being reactivated. Expect at most …
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Mobile plan is suspended but I can't make a payment I click "Payment" but nothing happens..Hi, it seems like there is a little bug within the payment method and process features... I always …
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Are call add-on minutes inclusive of both incoming and outgoing?If I don't add Unlimited Calls in my plan and use a call add-on of 60 mins for 3$ instead, Are thos…
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Travel to CubaHello! I'm seeing the option to buy data blocks, for example 1gb for 5$ to use in Cuba. Can I stoc…
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Waze issues on Fizz dataHi Today when I tried to use Waze for navigation, it says a variations of "Searching network&q…
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i cannot access my voicemaileverything was good till yesterday when as usual I pressed the number #1-speed dial but instead of …
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Data not workingEver since I renewed the payment, my data isn't working. I tried restarting my phone, removing the …
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Does anyone experience slow mobile data speeds in rural Ottawa?While visiting family who are within the Fizz subscription area but not downtown Ottawa, we noticed…
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How long to activate my card/plan ?It has been 24h already - still no data on my phone
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Is there anormal that my payment deniedI update my CC and still denied and even the worse is I try with another CC, is there anyone who ha…
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Can I use td bank visa debit card for ordering new sim?Can I use td bank visa debit card for ordering new sim? Billing Address is same as shipping address…
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Multiple texts of the same message being sent?Like everyone else here i couldn't send any texts yesterday but now my phone is sending messages mu…
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Repeat/duplicate text messagesAll day today I have been receiving repeat/duplicate texts from my son (he is a Fizz customer, I am…
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sim lockedhello, i accidentally sim locked my phone and now it’s asking me for my puk code and i don’t know w…
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Text messageCannot send text message
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