Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Why can't I make a call or receive them?Hello, since late last night. I can't make or receive any calls. When people calls me, it goes stra… -
Why can’t I send messages or call?I recently had my payment fail for this months payment cycle. After doing whatever I went back in f…
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I am not able to activate my phoneand I was suposed to have help on a chat after waiting 2 hours but the chat is closed and I cannot …
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Can I get a promotion when I used fizz phone plan for a long timeHi, I am thinking change my phone number provider. But one thing I need to make sure of is that can…
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Canada wide coverage - no data outside of Quebec and OttawaHi, I am living in Ottawa and changed over to Fizz and signed up for the bring your $35/mnth 4GB Ca…
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How do I transfer an already activated SIM card to another account?Basically, I ordered a SIM for my friend but we accidentally activated it on my account. Is there a…
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Transfer my cell phone numberHi I'm trying to cancel my phone plan and keeping my number I been trying to do so for 3 weeks my c…
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possible fraudi get a texte message from fizz from 1-438-509-2768 All the security on my phone freak out wtf...
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How to activate own sim card with FizzI have an old sim card which is not associated with any provider or number, how can I activate it? …
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Mobile connection is very weak when in basementI'm living in a basement and have been using Fizz for 2 years with no problem (text, call). Since 2…
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I earned 75$ referencial but when I try to add data I can only pay with my credit cardI earned 75$ referencial but when I try to add data I can only pay with my credit card
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Using Fizz in Hamilton, OntarioHi, I am currently using Fizz mobile and its awesome! I recently moved to Hamilton Ontario for my s…
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Data RolloverSo for fizz I am aware they offer a data rollover feature, and I was wondering if there was any sor…
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Cant send message with Fizz, error 38I keep getting error 38 everytime i try to send text messages. I can receive text messages, but i c…
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Fizz mobile: calls being dropped at 10m intervalsI've been trying to get a hold of FIZZ because the mobile service kept dropping calls at 10 minute …
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phone changeIf I buy a new phone from fizz will I need to cancel the plan for my current phone and start a new …
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I can't receive call since my last paymentHi i can call but cannot receive call on my mobile phone why?
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LTE frozen?Hello! I am trying to use my phone's LTE and on my plan, it says I have about 3GB available, yet wh…
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My SIM card doesn’t work anymore!i used my SIM card already 2years. But today my SIM card doesn’t work anymore. I can’t receive any …
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register on networki got new phone plane , sim activated , i got conformation email , i selected Fizz network ,,, yet…
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i just got a text my package was activated but...i can't make or receive any calls, my data doesn't work and i can't send or receive any SMS/MMS. My…
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ROAMINGSo I was recently looking for cheap and fast data, and I came across Fizz. (I live in Ottawa) I was…
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Internation SMSHi there! I would like to receive an SMS message from Europe to my Canadian number but i received n…
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Cant make or receive callsI cant make or receive calls all of a sudden and my plan clearly indicates that I have unlimited V…
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My Travel Add-On isn't working?I bought 1 gb of data to try it out in Germany while I am studying abroad and I can't enable it. I… -
how get a correction daily usage - 2 min. phone call = 195 MB isnt correct!Action required: your current plan did not allow you to complete this call.... I've checked my dail…
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Error when trying to reset voicemail PINWhen initially trying to setup my voicemail it didn’t work. When I tried to access it again I could…
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My signal switch from LTE to 4G when callingI'm a new user with Fizz mobile. I switched from koodo this week. My signal switch from LTE to 4G d…
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