referral bonus

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Fanni
Fanni Posts: 40 ✭✭
in My Mobile

Hi I received $40 referral bonus but in the past it'll apply to my monthly plan payment. This time it just sits there. What do I need to do to use it towards a monthly mobile payment?

Thanks

Best Answer

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
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    @Fanni


    i Fanni,

    for any questions about that isue you sould directly contact Fizz’s customer service team for precise answers. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.


    If the chat bubble still does not appear at the bottom of the page, on the right, after a few seconds, the number of pending sessions is higher than the service’s processing capacity. At that time, you can leave a message on the other proposed communication channels:

    -By private message on Facebook/Messenger: https://facebook.com/fizzca.

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

Answers

  • Fanni
    Fanni Posts: 40 ✭✭
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    Thanks @Dapfizzer

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
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    @Fanni


    You're welcome! : )

  • Jess_i88b6
    Jess_i88b6 Posts: 13,037 ✭✭
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    Salut @Fanni

    Attention, if the referral was activated 2 days before the new billing cycle it was too late to apply to your next bill, since the payment is applied 2 days before

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