Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Voicemail inaccessibleI go to my voicemail (clicking 1 for a bit on the phone). It shows it's trying to call/reach ±1 514…
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Can you help me, call meI am trying to transfer my sim to fizz from koodoo.
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Was originally told my plan when I signed up for Fizz as an early adopter would never change price?Was on of the early adopters to Fizz and when signed up was told my plan would never change in pric… -
Connected to network but no serviceHi Im in Québec out of my hometown but still in Québec, my phone shows that im connected on fizzext…
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What the heck is going on with the website?I've had a Fizz account (mobile phone with data) for my daughter for over 2 years... All is good. I…
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in Europe use of my Mobile phone, SMS & TEXTGood day, can some one please guide me; I plan to visit Europe will I able to use Fizz mobile phone…
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Did Fizz just remove their 4GB plan, and increase their prices?Was going to upgrade my mom's plan to 4GB as per below promo for 35$, but it does not show up on Fi…
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My plan's coverage is Quebec only. I'm going to Toronto soon. How do the rates work for Data?Is it fine to use my Data in Toronto? If not, I don't see an add-on to add Canada coverage.. -
Trying to get mother in laws mobile going....But I got message that there is a problem and they are working on it. How long does anyone have to…
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Payment failed - please try againCould you tried again the payment ! I cannot change the card number, I did transfered some money to…
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How do I communicate with FizzI've been looking to see how I can communicate with Fizz but any of the instructions I see I'm not …
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International incoming callsHi, I’m in France for vacations. My plan only covers Canada but I added $ in my wallet. Does that …
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can't transfer the numberI am trying to transfer my number from another provider. The old provider sent a txt msg to confirm…
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Do I need a travel add on ?Hi, I have a Quebec plan since about 2 years already and planning to go for a trip in Ontario. I do…
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I cant call out only receive callsI cant call out from my phone only receive calls, my account is active, I tried restarting my phone…
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Why are the dates wrong for monthly billing?My pay cycled need on the 4th and the system still says I have 1 day left. It is the fifth today, s…
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Activation Pending, it's been more than 5 hoursI have ordered a new sim card, the activation is still pending after more than 5 hours. Please help…
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Why are the dates wrong for monthly billing?I've asked before never had fizz contact me to fix this and they don't have an email to get help fr…
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Roaming chargesMy current mobile plan coverage says "Canada". I will be travelling from Ontario to PEI,…
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Network went down again today for and hour fizextMy network went down again like it did last year for an hour today so far. Hope it doesn't happen …
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Received modem 5 hours ago. Followed instructions. Nothing happensHi! So we just got the modem. The coaxial cable is well screwed in it. The alimentation cable is a…
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Fizz #118621Hey! My ticket was closed but my issue is unresolved after a reset. I cannot make outgoing calls o…
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Why does my payement keep getting refused ?I bought 2 sims and yesterday when I was completing the activation for my first sim, it went throug…
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iphone se can not get mobile data to work (help)iphone 2016 se phone [First time trying mobile data on this particual iphone se, do not know if it …
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SIM CardDid not receive my SIM card 2 weeks after ordering, Can I pick it up somewhere in Montreal?
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i need to reset my nipi need to reset my nip on my voicemail
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Problem with activation - Select planI activated my SIM card and proceeded to select my plan and entered all my information. There was a…
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No signals on my phoneI don't have any signals on my phone. What's the problem with Fizz?
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