Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Travel to CubaHello! I'm seeing the option to buy data blocks, for example 1gb for 5$ to use in Cuba. Can I stoc… -
Waze issues on Fizz dataHi Today when I tried to use Waze for navigation, it says a variations of "Searching network&q…
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i cannot access my voicemaileverything was good till yesterday when as usual I pressed the number #1-speed dial but instead of …
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Data not workingEver since I renewed the payment, my data isn't working. I tried restarting my phone, removing the …
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Does anyone experience slow mobile data speeds in rural Ottawa?While visiting family who are within the Fizz subscription area but not downtown Ottawa, we noticed…
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How long to activate my card/plan ?It has been 24h already - still no data on my phone
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Is there anormal that my payment deniedI update my CC and still denied and even the worse is I try with another CC, is there anyone who ha…
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Can I use td bank visa debit card for ordering new sim?Can I use td bank visa debit card for ordering new sim? Billing Address is same as shipping address…
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Multiple texts of the same message being sent?Like everyone else here i couldn't send any texts yesterday but now my phone is sending messages mu…
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Repeat/duplicate text messagesAll day today I have been receiving repeat/duplicate texts from my son (he is a Fizz customer, I am…
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sim lockedhello, i accidentally sim locked my phone and now it’s asking me for my puk code and i don’t know w…
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Text messageCannot send text message
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Text and sms not workingIts 8:15 cant send sms or text is the system down in montreal ? Cheers i restarted my phone to see…
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texts sent twicehello, when my lte isn’t activated i can still text on imessage, but it send my message twice. does…
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I have 3 bars, in Montreal, but can't make or receive callsOnly at a specific location every else it works
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Is SMS working for anyone?It was fine for me up until about 15 minutes ago - now I can't send messages. I'm in Ottawa.
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Error 38Hello, I am unable to send or receive messages. Everytime I do I get a notification saying error 38…
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Some friends just ordered and paid the SIMs online....And they will get it after the end of 40+40 promotion on March 31. Are they gonna get still the 40… -
i have canada coverage but when i call saguenay lac st-jean, it says "long distance call"hi! i live in montreal and i chose the canada coverage plan, and i have unlimited minutes. when i c…
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CAN'T MAKE ANY CALLS BUT DATA WORKWhen trying to place a call I'm getting redirected to a message that my plan doesn't allow me to do…
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Can I be "Roamin"? It's Greek to me...I live in the heart of Montreal. My phone always says "FIZZ Ext, which I THINK means that I'm …
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is anyone able to send texts? pouvez-vous recevoir des textos?This is so weird and random, but all of a sudden, since 7:30pm, texting seemed to stop working alto… -
Activating a BC number on Fizz networkI have been living in Quebec for 7 years now and been using my BC number no problem on any other ne…
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my account is in good standing but i am still unable to make a callHi , i am unable to make local calls even if my calls are unlimited and my account is in good stand…
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Cannot make or receive calls when mobile data is turned off.I had no problem making or receiving calls with cellular data turned off until recently. The same t…
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