Error 38

Michael_macc100
Michael_macc100 Posts: 3 ✭✭
edited April 2022 in My Mobile

Hello, I am unable to send or receive messages. Everytime I do I get a notification saying error 38.

I don't understand why, as there appears to be no issue with my sim card and no issue with my plan.

This is very frustrating and I would like to know why this is happening

Best Answer

  • Whizz
    Whizz Posts: 23,053 admin
    Answer ✓

    Hello Michael_macc100,
    I hope you are doing well.

    I hope that the situation was resolved and you can now freely send and receive messages, however, if you are still encountering this situation again, please feel free to contact us, so we can further verify and assist you through it. You can verify this page on our website, to find out more about how to contact us https://fizz.ca/en/contact-us. 

    Have a good one!
    -Sergiu

This discussion has been closed.

Categories