Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Roaming on cad us plan not workingI currently have 11 gb data and us-cad plan. I am in USA New York. Even tho I get four bars... On r… -
CAN'T MAKE CALLS TO CANADA. CURRENTLY ON A TRIP IN THE USI changed my plan to include coverage for the US and Canada but today I tried to make a call and I …
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Why "3G" is appearing while calling?Do you have an idea of what this is happening?
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Using Fizz while travelling to ItalyI'm planning to travel to Italy this September, and i saw already the option 'Travel Add-Ons' but i…
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Phone watch for kids needing a sim cardThe watch a purchase is using 4gG signals. Everything was working perfectly yesterday but today a… -
can I purchase a plan that will cover Cuba?Hello, I will be going to Cuba and need to have the ability to have data on my phone as the interne…
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why can i make calls but i cant receive them or text?i transfered mi phone number but the transfert is not compleate i can call and people se mi phone n…
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Activation Pending?Hi Team, I got 4 sims and for one of them I brought my number from another provider. I received the…
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Number can't be used，couldn't make calls,Yesterday, my cell phone suddenly couldn't make calls, and other people couldn't make calls to me. …
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Sim and account for kids watch?Hi, I have a mobile data plan with Fizz and I am looking to get a kids watch for my daughter. Can i…
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can i make international facetime calls with my data?on Fido I can’t make international calls on FaceTime on my data because idk but on WiFi is ok. So b… -
Sim card delivary?Hi, I ordered a sim card 8 days ago and have not received it? what should I do?
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Can the sim card be delivered to Europe?Hi everyone, I´m an international student coming to Canada in September. Since I´m currently in the…
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Cannot receive MMS from USAI have a Canada-wide plan, with unlimited texts and a lot of data. I have plenty of plan data left …
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lost my old sim and i have a sim from someone else that was deactivated can i use itHi! i lost my phone with its sim. i have a friend with a deactivated sim. Can i activate it with my…
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My payment didn't go through so you blocked my account.This morning, like 3 hours ago, I went online and did the payment, then made sure the info for the …
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Suddenly cannot place any phonecallsHello, I need help. I currently have the Quebec with unlimited voice/text and 4GB data. Every day, …
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If I change my plan for Canada instead of Quebec only, will I be able to use my previous datas?I'm going to Toronto for a fews days so I want to change my plan for Canada but I'm wondering if I …
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Any generous has a Data to give ?Hi EveryOne, I planned to travel from Montreal to Ontario, I realized that I need some data on my r… -
I cannot send nor receive SMSHello. I activated a plan that includes SMS. Also, I verified that all the parameters of the SIM an…
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Need some mobile data urgently.Hi everyone, I was working from Home until last month, so had lowered down my data plan. However, t…
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Advanced Settings Doesn't ExistHi, I'm trying to reset my voicemail password. As per the instructions, I should find the option un…
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SIMHow do I cancel my recently ordered 2nd SIM card?
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Data speed on new simm installI only get 3g turtle slow conncetion on my phone!
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Not receiving longer SMSHello support, I signed up for fizz recently, and have run into a few issues within the first month…
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Are there any data plans for ipad / tablet at Fizz?Are there any data plans for ipad / tablet at Fizz?
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PerksHow can I receive perks from fizz. Lets take for example last week I received 6gb in perks by fizz…
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SIM Virtual AndroidI have an android tablet device and would like to install a virtual SIM from FIZZ, is this possible…
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Dropping calls?Has anyone had an issue with calls dropping 1 minutes and 40 seconds after hearing 3 beeps? This i…
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